Jinan Xintian Technology Co., Ltd. (XT LASER) was established in 2004 and is a professional laser industry application solution provider;
Written by the business, not verified by us.XT LASER (xtlaser.com) has a 1.0 out of 5 rating on OK.one, based on 4 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is poor. 100% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; 3 of them were added in the last 12 months. Last updated 2026-10-25.
STAY AWAY from them - after my last review the offered to pay me 300 US $ to change my review - the machine was delivered 3 month late - - not functioning because it was delivered with expired software - absolutely no support and all the Mails and support adresses are useless. No idea how this company is working.
They took deposit and after two months keep making excuses They are really unhelpful Beware
We ordered and payed a Laser Welding machine in January 23.01. 2026 with a confirmed deliverydate of 15 days - 2 month later = "on 13.March 2026. we received the information " we will try to ship this month " Communication is a disaster - no response on E-mails to the Manager or Customer Service. NOT a Supplier to recommend. It is a Disaster
I strongly advise avoiding XTLaser scammer (Jinan Xintian Technology Co., Ltd.). My experience with them was disappointing. Despite expecting approved configurations and after-sale support, I received neither. Their team, especially the director of sales, Jason, exhibited unethical behavior. He misappropriated $500 from me. Numerous other customers have reported similar issues with XTLaser machines, and unfortunately, their customer service has been unhelpful.
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