Xtreme Lashes by Jo Mousselli was founded in 2005 by former Pediatric ICU nurse, Jo Mousselli, RN, BSN, and her family. Xtreme Lashes has pioneered the eyelash extension industry globally and continues to innovate the beauty industry.Kickstart your rewarding and profitable career with Xtreme Lashes eyelash extensions training. We offer eyelash extension certification for beginner, intermediate, and advanced lash stylists! Give your clients longer, fuller, darker and more voluminous lifted lashes using our extensive line of high-performance eyelash extensions supplies. Generate thousands of dollars in profit utilizing Xtreme Lashes’ comprehensive eyelash extension kits to complete hundreds of lash applications! Extend the life of your clients’ Xtreme Lashes Semi Permanent eyelash extensions with eyelash extension compatible aftercare and cosmetics products developed by Registered Nurse Jo Mousselli and a team of scientists, chemists, engineers, professional lash stylists, and quality control experts. Xtreme Lashes professional supplies and aftercare products are formulated to combine science and nature at the highest concentration to achieve maximum efficacy, as well as nourish, rejuvenate, and Extend Your Beauty™.
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Is Xtreme Lashes by Jo Mousselli legit?
Xtreme Lashes by Jo Mousselli (xtremelashes.com) has a 4.5 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Education & Training and its reputation is excellent. 87% of reviews are 4 stars or higher and 5% are 1 star; The business has replied to 100% of negative reviews; 3 of them were added in the last 12 months. Last updated 2026-08-12.
Good product. It took a long time to my order to be delivered:(
Reply from Xtreme Lashes by Jo Mousselli2022-08-27
Thank you. We have great appreciation when our clients express that they like our product. You are so appreciated.
We also pride ourselves on fast and accurate shipping. In many cases, we provide same day shipping when orders are placed earlier in the day.
In your specific case, I see your order was placed at 9:30 pm on Thursday, July 21. It shipped the very next day on Friday using express 2nd day delivery. It was delivered to you at 12:38 pm on Tuesday, which is two business days from our shipping date.
While we would consider this on-time performance for our free shipping service, we do have expedited overnight shipping, and even overnight Saturday delivery shipping for a modest charge, which you can select while checking out.
We regret that we failed to meet your expectations on delivery time. We hope to always fully meet or exceed your expectations and hope to continue to earn your business.
We had a bad batch of adhesive and emailed the company for an exchange. After answering some questions, they sent us over a new adhesive at a timely manner and at no cost to us.
Reply from Xtreme Lashes by Jo Mousselli2022-08-24
Thank you, Renee, for your kind words! Xtreme Lashes strives to provide legendary customer service to all of our stylists. We appreciate you!
I’ve been using Xtreme Lashes products for my lash studio many years. I love their products and customer service, especially Ms. Dee Zizzo. She does very good job, taking any problems that I need. She is professional and absolute best for your business. I would strongly recommend Xtreme Lashes to anyone!
Reply from Xtreme Lashes by Jo Mousselli2023-04-21
Great! I’ve been using XTREME for about 6 years now. I have been struggling with the fact they don’t have alot of lashes in matte anymore and their sensitive adhesive hasn’t been lasting to where I have to find other products to have better retention
Reply from Xtreme Lashes by Jo Mousselli2022-08-23
Thanks for your review. We'd love to provide a better experience moving forward. Please call 877-244-5274 to speak with a Customer Success Manager. We're available 7 days a week.
Reply from Xtreme Lashes by Jo Mousselli2022-08-23
Thanks for your review. We'd love to provide a better experience moving forward. Please call 877-244-5274 to speak with a Customer Success Manager. We're available 7 days a week.
I have used your extreme lash extensions for a couple of y7ears about 5 years
and I have had two experienced lash technicians Rhondi, and Marc. I also have
used your after care products. I used use a a product that you discontinued and
wish you would bring it back-I used it to coat my lashes before I would apply
your mascara. I also want to thank you for making me look a lot younger than
I AM. Thanks again.
Reply from Xtreme Lashes by Jo Mousselli2022-06-28
Thank you Donna we appreciate you very positive review.
GiGi was amazing & we laughed a lot together! She was sweet, kind, down to earth, very patient, & a great cheerleader. She answered a lot of questions & didn’t ever make you feel left behind. I am so glad I decided to train with Xtreme~ I will never forget GiGi.. thank you for everything, cheering me on, & being the best teacher ever! 💓
I really hope you treat yourself to a Consuela Bag GiGi~ you deserve it!
Reply from Xtreme Lashes by Jo Mousselli2022-08-02
Thanks Amber. It's all about the experience! Let us know how things have been going! 877-BIG-LASH.
Anh has been very helpful throughout the entire process, and she was very good at following up with me to ensure that I received what i wanted from training. She is very prompt to provide feedback to any questions that I've had, and her customer service skills are excellent.
Reply from Xtreme Lashes by Jo Mousselli2022-08-03
Thank you, for this glowing review Latoya! I appreciate your kind words, and can't wait to see how we can work together to grow your lash business! I am thrilled, to see that I was able to help you prepare for your training!
You know in the beginning when I started buying from your company I was really very impressed of the quality of your product and actually I still am but what has turned me off is you change the structure for the amount of purchases you make towards a discount. Which has given me a call to action to look at other companies. The infinity lashes were disappointment and I feel that your customer service has really taken a step back
Reply from Xtreme Lashes by Jo Mousselli2022-07-22
Thank you for your comments. Xtreme Lashes rewards its clients with the Inventory Savings Program. The more you buy, the higher your discount. It is our way of showing you our sincere appreciation. In the past, we provided you the best discount, based on your QUARTERLY or ANNUAL purchases, whichever provided you with the highest discount. However, we had feedback from customers who wanted a quicker way to earn higher discounts. We responded to this by now calculating your account discount based on your MONTHLY or ANNUAL purchases, whichever provides you with the higher discount. Many of our clients prefer this quicker way to earn higher discounts. Our new Infinity Lashes are loved by many of our stylists. And our Customer Success Managers always strive to support you and help you in anyway. I am so sorry that we have fallen short of your expectations. I know our CS Manager reached out to you recently to better understand your concerns. We plan to continue to provide the highest quality products, training and customer service that we can. We very much appreciate your past business and do hope that we can continue to earn your business in the future. Please be on the lookout for new product launches coming soon!
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