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Construction & Manufacturing

Yardzen

42 reviews

4.442 reviews
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About Yardzen

Data updated
Website
yardzen.com
Category
Construction & Manufacturing
Location
United States · Mill Valley
Status
Unclaimed
Last 12 months
27 reviews
Replies to negative
33% (2/6)
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Is Yardzen legit?

Yardzen (yardzen.com) has a 4.4 out of 5 rating on OK.one, based on 42 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 86% of reviews are 4 stars or higher and 10% are 1 star; The business has replied to 33% of negative reviews; 27 of them were added in the last 12 months. Last updated 2026-08-10.

What people say

b
bwall · 1 review · Experienced 2026-08-02 ·

The Yardzen team is incredible!

The Yardzen team was incredible to work with! They were friendly, fast, collaborative, with a great design eye and technical knowledge! They took our dream ideas and brought it to reality with beautiful design renderings. We now have the blueprint for our dream yard and are excited to get the building phase started soon.

Reply from Yardzen2026-08-04

Thank you so much for this amazing review! This is exactly the experience we aim to deliver. We can't wait to see your vision take shape in the build phase as well. Congrats on your new outdoor space!

M
Michael Dittmann · 1 review · Experienced 2026-07-17 ·

Very responsive to communications and…

Very responsive to communications and the system was easy to use.

Reply from Yardzen2026-07-28

Thank you, Michael! We're so happy to hear that everything was easy, from communication to using the system. That's what we strive for!

J
Julie Parsons · 1 review · Experienced 2026-06-17 ·

It was really easy to do…

It was really easy to upload pictures and relay information on what we were trying to do with our yard. Being able to do a "talking video" and share inspiration pictures helped to get my ideas relayed in a way that made it easy to work with our designer - he pretty much nailed the design the first try, and we only need a few minor tweeks.

Reply from Yardzen2026-07-28

Thank you for the kind words, Julie! So glad the process made it easy to share your vision, and that your designer nailed the design right out of the gate. We can't wait to see everything come to life!

W
Will Allegra-Garofalo · 1 review · Experienced 2026-07-19 ·

Top to bottom amazing exeprience, on a budget!

Top to bottom amazing communication, timely design turn arounds, and most importantly they listened to all of our requests and inspiration to put together a truly astounding yard design. We will likely do it in phases, but we feel so confident now that we have a long term plan. And the price point is so much more competitive for our needs as we try to do this on a budget, and don't mind getting our own hands dirty as much as possible!

Reply from Yardzen2026-07-28

Thank you for this amazing feedback, Will! So glad the communication and design hit the mark, and that you now have a comprehensive plan to implement over time. Thanks for trusting us with your yard!

D
David Potere · 1 review · Experienced 2026-07-22 ·

Great team

Great team. And stellar design. Practical and on the mark!

Reply from Yardzen2026-07-28

Our team is so grateful for the opportunity to work with you, David! Thank you for including us in your yard renovation!

L
Lauren · 2 reviews · Experienced 2026-07-22 ·

Great team

Great team. They are so quick to design, respond, and overall have been wonderful in our entire experience. I am thrilled to get started on our backyard!

Reply from Yardzen2026-07-28

Thank you so much, Lauren! We're so glad to hear about your wonderful experience with our team, and we're just as thrilled for you to get started on your backyard. Can't wait to see it come together!

B
Brennan Walls · 1 review · Experienced 2026-07-16 ·

We have enjoyed our design process so…

We have enjoyed our design process so far with Yardzen! They took all of our wants into account and got our design drawings to us right away. We are looking forward to finalizing the process and putting their designs into action either later this fall or early next year!

Reply from Yardzen2026-07-28

Thanks so much for the kind words, Brennan! Love hearing the design process has been smooth and that the designs hit the mark. Can't wait to see this all come to life!

D
Dave Corbeil · 1 review · Experienced 2026-07-16 ·

Great way to get detailed feedback on…

Great way to get detailed feedback on projects. The iterative process is really beneficial. We matched cost with the iterative design, so we could make sure that the plan was executable. My project manager was super and very engaged (thanks Mackenzie!).

Reply from Yardzen2026-07-17

Thank you so much for sharing this feedback, Dave! We'll be sure to pass your kind words along to Mackenzie, she'll be so glad to hear it. Thanks for choosing Yardzen for your project, we can't wait to see it brought to life!

K
Kaitlyn · 2 reviews · Experienced 2026-04-05 ·

Beautiful proposal, great client experience

It was seamless, expectations were managed well, and the ideas for our yard were beautiful and creative!

Reply from Yardzen2026-04-07

Thank you for taking the time to share your experience, Kaitlyn! Our team puts a lot of care into creating thoughtful, creative designs, so this means a lot. We've enjoyed working with you!

D
D Ferguson · 7 reviews · Experienced 2026-03-18 ·

Yardzen was amazing to work with

Yardzen was amazing to work with. The designs were innovative and complete, going beyond my initial requirements. I was able to make minor adjustments to fit my design aesthetic so that my design was a reflection of my style and needs.

Reply from Yardzen2026-04-07

Thank you so much for your kind words, D! We're so glad the design exceeded your expectations and we can’t wait to see your space come to life!

j
jared · 2 reviews · Experienced 2025-07-01 ·

Underwhelming, lacking attention to detail, generic

My wife and I purchased Yardzen’s full landscape design package with the expedited option, which came out to about $1,300. Before the process started, we spent a significant amount of time completing their intake questionnaire and providing detailed notes. We outlined specific features we wanted included, placement of elements in the yard, materials we preferred, and the overall aesthetic we were going for. When the first design rendering came back, it was extremely disappointing. Several key elements we had specifically requested were completely missing, and the overall design did not resemble the style or direction we had described. It felt like the designer either didn’t review our brief carefully or relied on a generic template rather than our actual input. Instead of receiving a customized organic design, our yard was designed as if split into equal squares with one feature / design element in each. This was not at all aligned with our preferences or desires. Because of how far off the design was from what we requested, I immediately contacted Yardzen to request a refund. Unfortunately, that request was denied. Instead, they offered additional consultations and revisions. While revisions may work for some clients, the process had already taken longer than expected — even though we had paid for expedited service — and the first draft was so far from our vision that it didn’t feel worth continuing the process and wasting time going back and forth when our project was time sensitive. In the end, I designed the landscaping myself, and the result ended up aligning much more closely with the vision we had originally described. For a service at this price point, I expected a design that clearly incorporated the information we provided and a stronger initial concept. If you have a very specific vision for your space, you may want to think carefully before spending this much on an online design service.

Reply from Yardzen2026-03-16

Thank you for sharing your experience with us, Jared. We appreciate you taking the time to provide such detailed feedback. We truly care about our clients' experience and the designs we provide, so our team has reached out to work toward a better experience for you. We are committed to continually improving, and we look forward to connecting with you soon.

S
Shelley Fontaine · 1 review · Experienced 2025-10-01 ·

Yardzen did a full landscape of our…

Yardzen did a full landscape of our property and we were very impressed with the level of detail and overall designs. We worked with Kevin the Design Director who was excellent at capturing all our requests and delivering on our vision. We have had so many compliments on the space they designed and were very happy overall with the process and customer service.

Reply from Yardzen2026-03-02

Shelley, thank you so much for your kind words. We’re thrilled the level of detail and overall design delivered on your vision. Kevin and the team will especially appreciate the shoutout. And the compliments from others? That’s always the best part. Thank you again for trusting Yardzen with your space!

J
J. Stensrud · 1 review · Experienced 2026-01-30 ·

Yardzen - Wonderful Landscape Design

I had a great experience with Yardzen. After speaking with a few landscape designers in my area in person, I was not happy with the results. Many designers struggled with my yard design because it is both large and pie shaped. Most designers can easily design a yard that is small and rectangle or even square. It was clear to me after a few meetings with local designers that I needed to find another solution. So, I reached out to Yardzen. There was some work involved in setting up my account and my project. I had to take multiple photos from different angles of the spaces and also upload a short video fore each space to talk through my vision. Additionally, I had to upload the plot plan from my builder. Once that was complete and uploaded, I waited a couple of weeks and received my design and was thrilled. It was absolutely beautiful, especially when compared to the 3d renderings I was given by local designers in my area. They were clearly outclassed by Yardzen. I docked a single star because there were some things missed. At my initial call, I provided HOA design guidelines that referenced plants that were not allowed. Although the design was beautiful, the designer used plants that were on the HOA prohibited list. So, I had to send the design back to Yardzen to replace the prohibited plants with appoved ones. I added some additional critique like removing spikey cacti from the design as well. When I received the revision, however, it seemed as if the designer was different from the original designer. So, trees and plants that I did not request to be removed from the design were, leading to the revised design to be not as beautiful as the first. I did raise the concern to my assigned Project Manager, Hank. He was able to bring the concern to the design team and revise it to my satisfaction. He was accessible and accountable during the whole process, easily reached by either phone, text or email. So, although the design process was not perfect, I am still plenty happy with my experience and backyard design. I would absolutely use Yardzen again at my next house. It was such a struggle before Yardzen to find a designer that could bring my vision to life. Once I was working with them, it was such a relief to trust in knowing they were designing a dream backyard for me. They even provided the list of materials and CAD model so I could share with the HOA for approval and landscape contractor to do the install. An added benefit is that they can provide a budgetary quote for the cost of the yard they designed. So, I was able to use this as a baseline when budgeting. I wasted months and months with landscape contractors that said they were also designers and were not able to show me a design that is both functional and beautiful. I wished I would have just started with Yardzen in the first place. I was once overwhelmed with having to figure out what to do with my backyard, but with Yardzen, I now feel truly "zen" about how my yard will turn out when it is finished and installed.

Reply from Yardzen2026-03-02

Thank you for the thoughtful review and for sharing both the highlights and the feedback. We’re so glad the final design brought your unique space to life and that Hank and the team were able to support you through revisions. Your input helps us continue refining the experience. It means a lot that you’d choose Yardzen again. Wishing you all the best as your backyard comes to life.

C
Cameron Tidwell · 1 review · Experienced 2026-01-27 ·

Ideas and dreams rendered in detail!

Yardzen has turned my ideas into a clear detailed rendering that portrays exactly what I have been trying to communicate to contractors. Their process has allowed my ideas to be understood clearly which has led to an amazing outcome! Im much more excited to start working with contractors now that my vision is clear!

Reply from Yardzen2026-03-02

We love hearing this, Cameron! We’re thrilled the renderings helped translate your ideas into something tangible and actionable. Here’s to bringing that vision fully to life.

C
Canan Lau · 2 reviews · Experienced 2025-12-10 ·

Well done Yardzen!

I recently collaborated with Yardzen to revamp my backyard, which had become outdated since we moved in five years ago. The space featured a koi pond and plants that were no longer visually appealing. Despite my attempts to refresh the area, I realized I had made some costly mistakes. This time around, we decided to donate the koi and renovate the pond, pool, and surrounding landscape. I sought Yardzen's expertise and was impressed by their top-notch advice, plans, and customer care. I highly recommend their professional team for anyone seeking a hassle-free and high-quality outdoor renovation experience!! Well done, Yardzen!

Reply from Yardzen2026-03-02

Thank you so much for sharing this, Canan! Reimagining a space with history (especially one with a koi pond!) is no small task, and we’re so glad we could help you move from frustration to a backyard that truly reflects your vision. Wishing you many years of beautiful moments in your new space 🌿

R
Ranko Princip · 1 review · Experienced 2025-12-30 ·

Outstanding service and team

We are impressed with the outstanding service and communication from the team. They fully embraced our ideas throughout the entire process and delivered an exceptional project. We’re thrilled to have discovered Yarzen and recommend their services to others.

Reply from Yardzen2026-01-03

Thank you so much for sharing this, Ranko. We’re thrilled to hear you had such a great experience! Our team loved partnering with you and bringing your ideas to life, and it means a lot to know you felt supported and heard throughout the process! We’re grateful you chose Yardzen and hope you enjoy your space for years to come.

J
Jim Miller · 1 review · Experienced 2025-10-26 ·

Terrible

Terrible. I didn’t get a call back from a single company. 0/5 stars

Reply from Yardzen2026-01-03

Hi Jim, We’re really sorry to hear that you didn’t receive follow-up, that’s absolutely not the experience we want for our clients. We’d love the chance to look into what happened and help get things back on track. If you could email us at [email protected], our team will jump in right away and make sure you’re supported.

R
Ryan · 1 review · Experienced 2025-11-10 ·

We went through the entire process and…

We went through the entire process and didn't feel supported or heard at all for what we were going for. You are given 1x 30 minute call to talk through everything and they expect you to write down what design you want in words through their portal. It's as if you are designing your landscaping by yourself. All they provided was some renders and a very basic minimal plan drawing. I compared the plan with what others were provided and it has about half the information needed. I feel we didn't get what we needed. I came to them to get inspiration and new ideas and I saw very little creativity and even when I provided input, it was rarely followed. Not only that but it took 6 weeks from start to finish. One revision was included which was basically me correcting all the mistakes from the render after our first call. They are not in business to provide you with a beautiful design for your property, they are in business to sell you on products and connect with a contractor that they make commission off of. I'm extremely disappointed with the service and feel the value for money is just not there. I will look for someone who can come onsite and work with us face to face next time.

G
Gregory Pemberton · 2 reviews · Experienced 2025-10-31 ·

Their advice

Their advice, as well as their ability to depict your space, was invaluable in settling in a design that worked for our backyard.

s
shawn esrawi · 1 review · Experienced 2025-10-24 ·

Yardzen handles all of my projects

Yardzen handles all of my projects. I love the team and the process. Easy, simple, yet elegant outcomes

Reply from Yardzen2025-10-27

Thanks so much, Shawn! We love working with you and are thrilled you’ve had such great experiences with the team and process.