Yepfirst (yepfirst.com) has a 1.1 out of 5 rating on OK.one, based on 34 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 91% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Refund. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers frequently explained that the products delivered looked completely different from the promotional photographs displayed online, arriving as poorly manufactured goods instead of the expected premium items. Buyers also pointed out severe shipping delays, missing tracking information, and frustrating communication challenges when attempting to resolve problems or secure proper financial refunds.
Some reviewers were happy with receiving functional items that matched their expectations or managing to get a resolution despite the widespread dissatisfaction. Other consumers noted that certain delivered goods still functioned adequately for everyday wear and casual use.
Auto-generated from all reviews of this business. For reference only.
SOS! This is a TOTALLY UNTRUSTWORTHY COMPANY. BEWARE!
SOS: DON’T USE THIS COMPANY
They are awful. Terrible products - nothing like those described or pictured. The company has no ethics. I bought and returned an item ……. after MANY frustrating emails. Had to pay for the return and am still waiting for a REFUND after 6 weeks. They tell me they can’t find the returned item!! TOTALLY UNTRUSTWORTHY. BEWARE!
Just a shame I can’t give a negative star rating. It should be illegal what this company is doing. The actual product is nothing like the photograph on the website. When I complained and wanted a full refund they wouldn’t and only offered a 10% discount, then 20%, then 30% and they wouldn’t go any further. To return the item would cost even more and I’d have nothing to show for it. I finally accepted the 30%, but only ended up getting about 15% and now they’re not answering any emails.
A total rip off with a crap product.
Yepfirst you should be ashamed and banned from trading!
Scamers ordered some ball markers to help out the so called veterans owned and got scammed ordered in September here in May and all thet say its on its way or sorry wrong address all BS
They are a horrible company and do not send you what you order and then offer a 10% compensation, but not the actual product that you order. Do not use this company. They SUCK!!!
I ordered a product and now.They say they cannot find my order.Even though they have taken payment from my credit card and they have told me they will not refund any money. I have now disputed the charge with my credit card company.Hopefully that will get resolved. They are definitely not veteran owned. The company is a bunch of crap.
I ordered a cap that was supposed to be made by veterans in USA. In the picture it looked awesome but the product I received looks like it came with the happy meal in McDonald. It’s unwearable and looks like shit!
So. They advertise with words describing the hat as a handmade leather hat with riveting and embroidered lettering.
In all actuality what you get is a basic cotton ball cap with a logo glued onto it.
Their customer support is a bit so you can’t get anywhere.
Won’t buy from them ever again.
Total disappointment
If I could give ZERO STARS, I would. False advertising, products NOT as described. They advertised on their website, and I quote, "a handmade leather vintage baseball cap". The picture matched that description, but what I received was a printed plastic-like cap, not leather, not vintage. Absolutely nothing like the photo. I emailed them and they wanted to offer me 10% of my purchase as a refund. NOPE!! I told them I would dispute it with my credit card, which I did, and I received a full credit. Absolutely the worst company. DO NOT order from them.
If only I could give a negative star. I ordered a cap from this supplier, not only was the delivery very slow the cap arrived in a plastic bag consequently it was crushed plus the quality was very poor. Upon contacting the supplier I was offered 10% compensation which is a joke. Do not buy from this lot
I ordered 2 hats & only recieved 1. Wasn't even style i orderd. Tried contacting customer service & it won't go 2 page so u can turn n problem. If u can't contact them u can't get it fixed. I'm disappointed since its supposed 2 b vetern made.
Ordered 2 lighters, they took a long time to come wven after paying for express shipping. Items were as advertised but one was broken in transit. The customer service was really helpfull in supplying a replacement but also took a long time to come.
Followed an ad from Facebook, referring to an Old F"LI"ckers vintage baseball cap.
1. Advertised "Heavy 3D Embroidery Patch w. raised texture"...cheap print of patch, no embroidery
2. Advertised "Breathable Metal Eyelets w/ ventilation holes" ...cheap print of eyelets, no holes
3. Advertised "Metal Rivets for old Industrial look" ...cheap print of rivets
4. Advertised as "Handmade by Veterans in the USA" ...absolute cheap shit, shipped from China
5. Several references to "Quality", "Customer Service", "Money Back Guarantee", "100% Risk Free Purchase"...all you'l get by email is an AI bot not achieving anything.
You CANNOT talk to a human.
If you persist in buying, use Paypal. At least you can get your money back.
Wish I could put a link to their ad and a photo up of what I received.
I received my order but the product was not as advertised. The challenge coin is metal but has a sticker on it. Said it was a veteran owned company (and it may be, but not a US veteran) but came from China Don't buy from this company if you want a quality US made product.
I ordered what appeared to be a leather or pleather 250 year anniversary hat for $26 & change on December 27, 2025. This piece of shit showd up today with the cheap ass packaging already torn open! Doesn't look ANYTHING like what they advertised! This company needs to be band from selling products in the US! This craps not even made here! I'd be interested in talking with any of you about going after these people legally as a group! My name is Thom Kirby on Facebook and I'm in Boise Idaho! I'm beyond pissed right now! Who the hell is allowing this shit to happen in our country?!? This is not ok! They need to be shut down! I wouldn't give you 3 bucks for this piece of shit! 😡😡😡
Placed my order in mid December 2025. It's now late January 2026. Haven't seen my order yet! Contacting this company is next to impossible. Definitely would not purchase from this company
The product is not what I ordered. I ordered a
Bitter old puckers club leather hat with metal eyelets. I received a black denim hat with holes for eyelets. It's not a bad hat, but certainly not what I ordered. It's nothing i couldn't have ordered off Amazon for half the price
For onw you made it sound like it's made in the USA second let me show you the Junk you sold us ..you see our country sells what is top quality not a sew on patch...every single thing is PAINTED on this hat even the thread is painted on. It won't let me post pictures of them so you could see for yourself.
Omg where to start, the product is not even close to being what is advertised. The eyelets on the old fu**ers club aren't even real or rivets. You can see where the material was cut all crooked inside the rim. They charged me 34$ CAD and offering 10% compensation now up to 20% with is $6. Trying to send this shit back to Guangdong China is costing $126 imagine being forced to accept compensation of 20% only to throw out the shitty product 🙄