Ylos Trading

Hello, Alexandru. First, we must state clearly that we do not tolerate offensive or inappropriate language in our community. As a professional proprietary firm, we maintain high standards of respect and operational integrity, and we expect the same level of professionalism from traders participating in our programs. Regarding your claims, we must clarify the technical facts: Trading Platforms & Account Management: All trading platforms provided by Ylos Trading are industry-standard, fully functional, and tested. Trade execution, order placement, and account selection are entirely under the manual control of the trader. Platforms do not randomly select accounts or execute trades on their own. Support & Logs Audit: We have no record of you contacting our support team prior to this review to request a technical audit or trade log review regarding any platform issue. If you believed an error occurred, the correct procedure was to contact support immediately with your account execution logs before continuing to trade. Account Resets: Purchasing resets is a voluntary action taken by the trader after failing account parameters. Proceeding to reset and trade multiple times confirms full acceptance of the platform conditions and account status. Risk Rules & Consistency (Median Rule): All operational rules, including risk parameters and consistency metrics, are public, transparent, and fully detailed in our documentation and FAQs before any evaluation is purchased. They are enforced equally for all traders to ensure institutional risk stability. If you wish to review your raw execution logs or receive a formal breakdown of your account history, our compliance team remains available through our official support channels. Sincerely, Compliance & Customer Support Department – Ylos Trading

Hi Tavares, Thank you so much for taking the time to share your feedback! We understand how critical it is to have technical issues resolved quickly so you can get back to trading. We are thrilled to hear that Tony Smith was able to assist you efficiently in reestablishing your accounts! We will definitely pass your recognition and kind words directly along to Tony. Thank you for trusting Ylos Trading. Count on our support team whenever you need us, and we wish you great trades ahead! Best regards, The Ylos Trading Support Team

Hi Jeff, Thank you so much for sharing such a detailed, thoughtful, and insightful review! We are thrilled to hear that you are having a great experience with our Freedom Accounts and that our recent efforts to improve our English platform and rule documentation made a positive impact on your journey. As a prop firm, our core commitment is to combine rigorous risk management with top-tier technology. Hearing your appreciation for the BlackArrow platform—especially compared to traditional alternatives like Tradovate—validates our dedication to giving traders powerful, precise, and transparent tools. We truly appreciate your recognition of the learning curve and value proposition we strive to offer. Welcome to the Ylos Trading community! Count on our team whenever you need support, and we wish you continued success and great trades! Best regards, The Ylos Trading Support Team

Hello, Marcelo. Thank you so much for sharing your feedback! We are thrilled to know you value our cost-benefit ratio and, above all, our reliability regarding payouts. Our risk parameters exist precisely to maintain a healthy and sustainable trading environment, ensuring that every funded trader who respects the rules gets paid seamlessly and on time. Thank you for your trust and strong recommendation. We wish you continued success and great trades! Sincerely, Ylos Trading Team

Hello Ainina, We need to set the record straight regarding your claims, as transparency and compliance are the foundation of Ylos Trading. First, it is technically impossible for any company to delete reviews on Trustpilot. Trustpilot is an independent platform; only the platform itself or the user can manage or remove posts. Claiming that we "deleted" your review is entirely untrue and reflects a lack of understanding of how the platform operates. Second, regardings your account suspension and profits: account actions are never taken arbitrarily. When an account is suspended, it is the direct result of serious breaches of our risk management rules or compliance terms—rules designed to protect the firm and maintain a fair trading environment for all capitalized traders. Your situation was thoroughly reviewed by our Compliance Department, and the outcome was based strictly on documented rule violations, not personal bias. Third, regarding support and Discord: while our support team is always available for constructive assistance, spamming channels or violating community guidelines on Discord will result in message moderation to protect the community. Serious traders rely on strict risk frameworks, rules, and mutual respect. When contractual rules are broken, consequences follow. The decision on your account remains final. Sincerely, Equipe Ylos Trading

Hi Raphael, thank you so much for taking the time to leave such a detailed and impactful review! We are thrilled to hear that after two years of exploring different prop firms, you found your home at Ylos Trading. Providing access to top-tier tools like BlackArrow, combined with clear, fair, and transparent risk management rules, is at the core of what we do. As you rightly pointed out, strong governance protects both the firm and the trader, ensuring a sustainable, long-term ecosystem. Having accessible leadership and an indisputable, verifiable payout process (via website and QR Code) are commitments we take very seriously to guarantee total peace of mind for our community. Thank you for your trust and partnership. We wish you continued success and great trades! Best regards, Ylos Trading Team

Hi Trí, Thank you for taking the time to leave such a thoughtful review. We are delighted to hear that our support team has been responsive, effective, and able to save you valuable time with practical solutions. Delivering reliable and timely assistance is a core priority for us at YLOS Trading. We look forward to seeing you achieve your trading goals and celebrates your upcoming payout with you. We'll be right here whenever you need assistance along the way. Wish you all the best and continued success in your trades! Best regards, YLOS Trading Team

Hi Hishan, Thank you for sharing your experience. We are thrilled to hear that you consider Ylos Trading the best prop firm around! Providing fast support, clear communication, and trader-friendly rules and payouts is our top priority. We truly appreciate your recommendation and wish you continued success and great trades ahead! Best regards, Ylos Trading Team

Olá, Sérgio. Agradecemos pelo seu registro. Ficamos muito felizes em saber que você teve mais uma excelente experiência com o atendimento do Denis. Eficiência, educação e proatividade são valores fundamentais para a nossa equipe. Já repassamos o seu agradecimento e elogio diretamente a ele. Permanecemos à disposição sempre que precisar e desejamos bons trades. Atenciosamente, Equipe Ylos Trading

Hi Szymon, We sincerely apologize for the inconvenience and the delay in our response. We hold our service to high standards, and we want to resolve this for you as quickly as possible. Payment processing errors with debit cards can happen due to international banking restrictions or security flags from card issuers. To help you finalize your transaction right away: Live Chat Support: Visit our official website (ylostrading.com) and click on the chat button located at the bottom right corner of the screen. Request to speak directly with a human agent for real-time assistance. Email Support: You can also contact our team directly at [email protected] with your registered email, and our support team will prioritize your request. We are fully committed to getting this sorted out for you promptly. Equipe Ylos Trading

Dear Sully, Thank you for sharing your feedback with us. We are pleased to hear about your positive experience with Tony Smith. Providing high-quality support and guidance is a fundamental pillar here at Ylos Trading, and we will certainly pass your compliments along to Tony. We wish you great success in your trades. Sincerely, Equipe Ylos Trading

Hello, Basanta, Thank you so much for visiting us at the Prop Firm Expo in London and for sharing your experience! Meeting talented traders like you is exactly why we love participating in these global events. We are thrilled to hear that our support team acted swiftly to ensure your spin-the-wheel prize was fully credited within just 11 hours. Honoring our commitments and providing exceptional customer service are core values at Ylos Trading, no matter where you are in the world. Congratulations on your 50k account! We wish you the absolute best of luck and great consistency in your trading. Sincerely, Equipe Ylos Trading

Olá, Carlos. Agradecemos pelo seu feedback e pelo reconhecimento de nosso posicionamento no mercado. A Ylos Trading mantém o compromisso de oferecer as melhores condições operacionais, segurança e transparência para o desenvolvimento de nossos traders parceiros. Seguimos à disposição e desejamos consistência em suas operações. Atenciosamente, Equipe Ylos Trading

Hello, Lúcio. How are you doing? Thank you very much for sharing your feedback on Trustpilot. We are thrilled to hear that you consider our Discord server to be the best. At Ylos Trading, we believe that providing an institutional environment goes beyond trading parameters; it is also about building a solid, collaborative, and high-level community where traders can share knowledge and grow together. We appreciate your support. See you in our community and wish you great success in your trades! Sincerely, Ylos Trading Team

Hello, Sidimar. How are you doing? Thank you very much for your review and for sharing your support on Trustpilot. Knowing that you consider Ylos Trading to be, without a doubt, the best, is a source of great pride for our entire team. We work hard every day to provide an exceptional trading environment, clear rules, and high-quality support to give our traders the solid foundation they need to succeed. We wish you continuous success in your operations. Count on us whenever you need. Sincerely, Ylos Trading Team

Hello, Carlos. Thank you for your review and for rating us so highly. We are committed to maintaining a high standard of quality and professionalism to ensure our traders have the best possible environment for their operations. We appreciate your trust in Ylos Trading. Atenciosamente, Equipe Ylos Trading

Hello, Truong. Thank you very much for your feedback! We are very glad to hear that our team provided great support and was able to help you out. Our main goal is to ensure you have everything you need to trade with confidence. Count on our support whenever you need it. Wish you great trades! Sincerely, Equipe Ylos Trading

Hello, Faloda! Thank you so much for your amazing review and for choosing Ylos Trading! We are thrilled to hear that you are experiencing no delay at all while trading and that you are enjoying our fast support. We will make sure to pass your compliments directly to Ayush—he will be incredibly happy to know that his calm and professional approach made such a positive impact on your experience! Providing a seamless trading environment and top-tier customer service is our ultimate goal. We are glad to have you on board with us. Wish you great trades, maximum consistency, and much success! 🚀😀 Best regards, Ylos Trading Team

Hello, Ashutosh! Thank you so much for your review and for highlighting the quality of our support! We will make sure to pass your special thanks directly to Ayush—he will be thrilled to know his assistance made a difference for you. At Ylos Trading, our goal is to provide a top-notch, global support experience so that our traders can always get quick, efficient help whenever they need it, allowing them to focus entirely on the market. We are glad to have you with us. Wish you great trades and much success on your journey! 🚀 Best regards, Ylos Trading Team

Hello, Joás! Thank you so much for sharing your journey and for your incredible feedback. Congratulations on your 4 payouts! Your review perfectly highlights what Ylos Trading stands for: consistency, discipline, and respect for risk management rules. As you rightly mentioned, when a trader follows the established rules, the payouts are guaranteed. Our contract sizing and consistency rules are designed precisely to protect the firm's capital and to train traders to operate professionally, avoiding high-risk behaviors like overleveraging. We deeply appreciate your recognition of our continuous efforts to improve and grow. Having dedicated traders like you in our community is what drives us forward. We look forward to working together and processing many more payouts for you over the next years! Keep up the excellent work and discipline. Best regards, Ylos Trading Team