They take your money then they fail to…
They take your money then they fail to deliver your order. They do not refund your money. The website is untrustworthy. I DO NOT RECOMMEND USING YOOYAPP WEBSITE.
Yooyapp (yooyapp.com) has a 1.1 out of 5 rating on OK.one, based on 85 user reviews collected here. It is listed under Shopping & Fashion and its reputation is poor. 98% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Refund, Quality. Last updated 2026-10-25.
Most reviewers were let down by their experience overall. People frequently reported receiving cheap, incorrect items instead of the advertised products, noting that deliveries often consisted of low-quality plastic pieces or basic parts rather than functional items. Customers expressed deep frustration over the poor product quality and the complete mismatch between promotional descriptions and the actual goods delivered to their doors. Some reviewers were not happy with the company's refusal to provide full refunds, noting they were frequently offered only small partial percentages or told outright that no money back is allowed. Consumers also noted severe shipping delays and experienced major communication hurdles when attempting to resolve their order problems.
Auto-generated from all reviews of this business. For reference only.They take your money then they fail to deliver your order. They do not refund your money. The website is untrustworthy. I DO NOT RECOMMEND USING YOOYAPP WEBSITE.
I made and paid for 2 different orders back in early January and have yet to receive my orders and cannot get a response from yooyapp. They are Scammers!
Ordered a Japanese learning book, never received, no answer to my emails, no tracking possible. They're so active on social media, I can't believe this is a scam 😳
Item has not arrived, they do not respond to request for updates or clarification regarding the purchase or shipping. Tracking information by company on Feb 8th claims item is not the way, however The USPS tracking number provided is invalid on the USPS website.
I ordered the Tortoise Hydrojug 40oz from Yooy over three weeks ago and have still not received it. There has been no updated shipping information provided, and the tracking has not changed since the order was placed. I have emailed the company multiple times and included screenshots of my order confirmation, payment receipt, and order number each time. Unfortunately, I have received absolutely no response. The lack of communication and customer service is extremely disappointing. At this point, I feel ignored as a customer and frustrated that there has been no effort to resolve the issue. I would not recommend ordering from this company unless they improve their communication and follow-through.
85 reviews matching