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Money & Insurance

American Classic Appraisals

37 reviews

4.937 reviews
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About American Classic Appraisals

Data updated
Website
yourappraisalpros.com
Category
Money & Insurance
Location
United States · Pikeville
Status
Unclaimed
Last 12 months
37 reviews
Replies to negative
100% (1/1)
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Is American Classic Appraisals legit?

American Classic Appraisals (yourappraisalpros.com) has a 4.9 out of 5 rating on OK.one, based on 37 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 98% rating it 4 stars or higher; The business has replied to 100% of negative reviews. Last updated 2026-08-10.

What people say

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Richard Treadwell · 2 reviews · Experienced 2026-07-11 ·

68 AMX

Shawn and his people provided the information I needed to make a decision on whether or not to buy a classic muscle car, sight unseen, except for photos.

Reply from American Classic Appraisals2026-07-12

Hi Richard, thanks so much for the review. It was a pleasure working with you on your pre-purchase inspection. We provide 100+ photos with each inspection and will use your input for the others. Thanks again!

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randy rich · 1 review · Experienced 2026-07-08 ·

Shawn was very nice and professional

Shawn was very nice and professional. I was pleased with how easy the process was. He was very detailed with the appraisal and I thank him for being so nice and patient. I would recommend him to anyone looking for these services. Thanks again Shawn.

Reply from American Classic Appraisals2026-07-12

Thanks so much, Randy. It was a pleasure working with you!

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Patrick · 2 reviews · Experienced 2026-06-01 ·

True professionals

True professionals, very experienced, and GREAT people to work with. I highly recommend!

Reply from American Classic Appraisals2026-07-12

Thank you, Patrick. It was a great time working with you, and thanks for the vote of confidence!

A
Adam Cotton · 1 review · Experienced 2026-06-20 ·

Very easy to get scheduled

Very easy to get scheduled. Thorough review and excellent communication throughout the entire process. Can't recommend enough.

Reply from American Classic Appraisals2026-07-01

Thanks so much, sir!

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Sharam Kaloustian · 1 review · Experienced 2026-06-17 ·

Respectful, Honest, and Professional

Shawn is a great person, respectful, honest, and highly professional. He worked tirelessly on our claim and dealt directly with the at fault party's insurance company on our behalf. When the other party's insurance company became unresponsive and essentially ghosted us, we decided to proceed through our own insurance carrier to obtain the fair market value for our vehicle. Since liability had already been determined to be 100% the other party's fault, our insurance company stepped in and will seek reimbursement from the at fault carrier. Throughout the process, Shawn continued to advocate for us. He contacted our insurance company, negotiated the fair market value of our vehicle, and achieved an excellent outcome after countless rounds of discussions and negotiations. I highly recommend Shawn to anyone seeking an honest vehicle evaluation or appraisal. He knows how to effectively negotiate with insurance companies and help ensure you receive a fair settlement rather than accepting a lowball offer. Thank you, Shawn, for representing me and my family throughout this process. We truly appreciate the professionalism, respect, and dedication you showed us every step of the way. Your knowledge, persistence, and commitment made a difficult situation much easier to navigate, and we are grateful for everything you did for us.

Reply from American Classic Appraisals2026-07-01

Thank you so much for the 5-star review! It was definitely a pleasure getting to know you throughout the process.

F
Frank B · 1 review · Experienced 2026-05-02 ·

Court Judgment Won Against This Business—Do Not Recommend

I rarely leave negative reviews or reviews at all for that matter, but others need to know how this business operates. I paid Shawn $459, through his PAYPAL invoice, for a pre-purchase vehicle inspection in Northern California. He failed to find an inspector, so I requested a refund for services never rendered. Over two months, I faced constant excuses, delays, and poor communication. Shawn falsely claimed he vetted three vehicles; in reality, he only commented briefly on links I sent, and zero inspections occurred. He eventually refunded only $150, keeping $309 after stating he would refund me if he was unable to locate an inspector. After trying to resolve this privately, I filed a small claims lawsuit. Shawn failed to appear in court and judgment was ruled in my favor after informing the court of the issue. I am now working with an attorney to enforce this judgment against American Classic Appraisal LLC via an order of examination. While the remaining balance isn't life-changing, this is a matter of basic business integrity. He may have good reviews on this platform, but my experience was defined by limited service, broken promises, and legal non-compliance. Follow up: Interesting reply considering your yelp reply on this same issue. Here is what you said, "We went through 3 vehicles for you in our search and provided guidance all the way through. We weren’t able to inspect the last one in the time you asked for and you wanted a full refund even though we had spent hours in conversation and messages in your search. I wish you luck in finding your vehicle but I’m definitely glad that you won’t be using us." Does that ring a bell??? Which story do you want to stick with?? Also, text and receipts don't lie, I have everything saved which was presented to the court as evidence. Nice try making up a story that I was the seller and reaching out to Trustpilot for trying to get my post removed. Court records don't lie Order(s) have been entered in the above styled case. Electronic transmission of this notice constitutes service in accordance with CR 77.04. Date and Time Processed: May 11, 2026 at 2:53PM Eastern Court: PIKE (DISTRICT ) Case Caption: B. FRANK VS. AMERICAN CLASSIC APPRAISALS LLC Case Number: 26-S-00009 Envelope Number: 13669994 I can certainly show the judgement doc too. SHAME ON YOU!

Reply from American Classic Appraisals2026-06-11

First, our inspections are $399. You were a seller, not a buyer. Your vehicle wouldn't pass inspection, and you were denied a sale, very elaborate story though. You should write for Hollywood. Our record speaks for itself, even if someone such as you feels the need to slander. Good luck selling your vehicle.

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Susan L. · 1 review · Experienced 2026-06-02 ·

Highly Reputable Company!

Shawn and team did an excellent job and made me feel better about buying a vehicle that I can't see in person. They set up the inspection, and it was completed within two days. I feel they went above and beyond -- Shawn even helped me think through my offer and sent me an appraisal for my insurance company. HIGHLY RECOMMEND!

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Theodore Waterstradt · 1 review · Experienced 2026-06-08 ·

Richard was great he appraised my f150…

Richard was great he appraised my f150 that I did a lot of work on to get where it’s at . Thank you so much

Reply from American Classic Appraisals2026-07-01

Thank you so much!

T
Timothy Van Kempen · 1 review · Experienced 2026-03-27 ·

They did a great job going out of their…

They did a great job going out of their way. Spending extra time to find comparables for the appraisal on my rare 1947 Buick super convertible restomod I appreciated the business and are great to work with especially anybody with rare cars

D
David Luker · 1 review · Experienced 2026-03-03 ·

Great service - Trusted Partner!

Great service. You’ll be happy with the service and professionalism in dealing with Shawn. A trusted partner in protecting your Classic Car Investment. 👍

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JW · 1 review · Experienced 2026-02-09 ·

Shawn

Shawn, great guy can be relied on, does what he says. I appreciate his assistance assisting me during my efforts of purchasing a vehicle. I will call on him again to assist with vehicle purchase or sale. Thank you.

J
Jamar Randolph · 1 review · Experienced 2026-01-26 ·

Excellent service

I was looking all over for an appraiser found American classic appraisers online called them he answered on the first ring told me what I had to do and within 24 hours my car was appraised the right way, I'm all the way in California and he's in Kentucky they made it happen

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Kivan Cardenas · 1 review · Experienced 2026-01-28 ·

Great service

Great service, trustworthy, and quick communication. They had my appraisal done within a couple of hours!

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Randy Arnold · 1 review · Experienced 2026-01-10 ·

Shawn did an inspection on a car for me…

Shawn did an inspection on a car for me located several hours away. The car didn’t turn out as the seller stated, so I had to pass on it. That inspection saved me lots of grief and money. Shawn and his team are A+.

Reply from American Classic Appraisals2026-01-23

Thanks so much for your business, Randy. It's always a pleasure working for you!

J
Jesse Harvey · 1 review · Experienced 2026-01-07 ·

Dedication

Shawn is an awesome appraiser and went above and beyond haggling with my insurance company. He never stopped pursuing until we got a settlement we both felt was fair. Not a single complaint from using him, from start to finish Shawn’s communication and dedication was on point for the entirety of the process. Can definitely recommend using him, will definitely use again in the future if needed! Thanks again Shawn!

Reply from American Classic Appraisals2026-01-23

Thank you, Jesse. I'm glad the outcome was what you expected and it was definitely a pleasure to assist!

K
Kevin Harms · 1 review · Experienced 2025-12-17 ·

I was shopping for a classic Mustang…

I was shopping for a classic Mustang for a couple years. Once I found one that met my must haves, I knew I wanted to have it professionally inspected first. I contacted American Classic Appraisals and knew this was a good decision when the phone was answered by the owner, Shawn. He actually made the 6-hour drive to inspect the car personally. What a great experience that gave me peace that I had finally found THE CAR for me! He even provided an appraisal for my insurance needs. A great experience from start to finish. Excellent communication. Always answered phone calls and returned texts within minutes. I definitely recommend calling Shawn before you buy!

Reply from American Classic Appraisals2026-01-23

Thank you, Kevin. It was a pleasure meeting you. You bought a beautiful car!

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Pierre Gutierrez · 1 review · Experienced 2026-01-06 ·

Couldn’t have asked for a better Inspection Experience

Shawn and his team at American Classic Appraisals did an outstanding job on my inspection. From start to finish, the experience was excellent. Shawn was extremely personable, super friendly, and clearly very knowledgeable. He took the time to walk through everything in detail and made sure all of my questions were answered. His team thoroughly reviewed every item I asked for and went above and beyond what I expected. Most importantly, the inspection gave me the confidence and confirmation I needed to move forward with my Jeep CJ7 purchase. The report was detailed, professional, and easy to understand, and the communication throughout the process was top-notch. I would absolutely recommend Shawn and American Classic Appraisals to anyone looking for a thorough, trustworthy, and professional inspection, especially for classic vehicles.

Reply from American Classic Appraisals2026-01-23

Thank you, Pierre. It was an honor to assist. You bought a beautiful Jeep!

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Ryan Arrasmith · 1 review · Experienced 2025-12-30 ·

Incredible customer service

Incredible customer service, and genuine people, went above and beyond for my appraisal!

Reply from American Classic Appraisals2026-01-06

Thank you so much. It was an honor to appraise your vehicle! Tell your dad I said hello.

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Jason G. · 1 review · Verified · Experienced 2025-12-08 ·

Efficient Appraisal

Shawn’s services and guidance was seamless and efficient! Timely responses and clear communication. We appreciate all the help and would definitely recommend American Classic Appraisals to our friends and family! Thank you.

Reply from American Classic Appraisals2026-01-06

Thank you so much Jason. It was a pleasure working with you.

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Bob, Cassatt, SC · 1 review · Verified · Experienced 2025-12-07 ·

You found a vehicle, now STOP and…

I’d tell anyone considering the purchase of a vehicle to enlist the services and expertise of SHAWN to guide them. I’ve been messing with cars, trucks, motorcycles, etc. for around 50 years. Yet he examines vehicles in a more in-depth manner than I’d ever be knowledgeable of. The relatively modest fee charged is not money wasted at all. Whether Shawn uncovers items that lead you to walk away from a purchase OR his investigation(s) bolster your confidence to purchase, IT’S MONEY VERY WELL SPENT. His mantra of “I work for you” is one he genuinely operates by and his friendly, courteous personality makes the whole process more pleasant. Use Shawn to get the RIGHT vehicle for you…just like he’s done for me!

Reply from American Classic Appraisals2026-01-06

Thank you Bob, I really appreciate the 5 stars. It was a pleasure working for you.