Very good
Very fast answer and good help.
Reply from Zemez, Inc.2021-05-31
We provide fast and efficient service. Great to know it's an advantage for you :) Zemez, Inc. Team
About Zemez, Inc.
Data updated- Website
- zemez.io
- Category
- Hobbies & Crafts
- Location
- United States · Fort Lauderdale
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 70% (7/10)
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Is Zemez, Inc. legit?
Zemez, Inc. (zemez.io) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 70% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Fast & Helpful
fast and helpful support via their live chat with activation issue.
Reply from Zemez, Inc.2021-05-31
Thank you for appreciating the service provided by our technical specialists! :) Zemez, Inc. Team
Very fast and effective solution by…
Very fast and effective solution by Britney. Thank you so much. Bye for now and allways again!
Reply from Zemez, Inc.2021-05-31
Good to know that our team managed to provide you with all required assistance :) Zemez, Inc. Team
Zemez assistance was so helpfull
Zemez assistance was so helpfull, and walked me step by step to set up my website, thank you!
Reply from Zemez, Inc.2021-05-31
Thank you, Anas! Your feedback is highly appreciated :) Zemez, Inc. Team
Excellent support!!
Reply from Zemez, Inc.2021-05-31
Thank you for the review! Zemez, Inc. Team
Helpful support from britney with activating license
Britney was very helpful and we quickly resolved the issue of activating the license of my jet plugins
Reply from Zemez, Inc.2021-05-31
Thank you for the review, Karim! Our technical operators are always ready to go a little beyond to provide sufficient and accurate assistance. :) Zemez, Inc. Team
Installation issues resolved
I was unable to install my recently purchased and downloaded wordpress theme. Britney, support agent, took me through step by step and resolved the issue completely with much patience.
Reply from Zemez, Inc.2021-05-31
Thank you, Petra! Your feedback is highly appreciated :) Zemez, Inc. Team
Britney helps me
Britney helps me, I received all information we need. Thank you
Reply from Zemez, Inc.2021-05-31
We provide fast and efficient service. Great to know it's an advantage for you :) Zemez, Inc. Team
Britney was really helpful and helped…
Britney was really helpful and helped me to answer all the questions i had in regards to the template design.
Reply from Zemez, Inc.2021-05-31
We are glad that you've got her as your assistant! Thank you for your feedback! Zemez, Inc. Team
Joke assistance!
At my first issue they replied and resolved it. After that i had a few other issues and i still have, but they never replied. I tried to chat with Zemez indicating that from the 12th of May i have two open tickets but they told me to contact the template author and open a Ticket!!! Their jet plugins are giving critical errors to my website but they dont care. Avoid them!!
Reply from Zemez, Inc.2021-05-11
The best part of our work is to get reviews like this one. Thank you for choosing us! Zemez, Inc. Team
I have received the most amazing support
I have received the most amazing support from these guys. there was an issue with the first template I bought from them and they went out of their way to solve it for me. I cannot rate them highly enough. Great service!
Reply from Zemez, Inc.2021-05-11
Fiona, thank you for this review! Our team is always ready to provide you with some extra help. Thank you for choosing our services! Zemez, Inc. Team
Thank you so much to Britney
Thank you so much to Britney for her support. Thanks to my problem solved.
Reply from Zemez, Inc.2021-05-11
Thank you for this review! Our team is always ready to provide you with some extra help. Thank you for choosing our services! Zemez, Inc. Team
Fast and efficient!
Reply from Zemez, Inc.2021-05-11
Thank you, Alayn! Your feedback is highly appreciated :) Zemez, Inc. Team
I needed help
I needed help. You helped me even though I was not eligible for support. You're great. I look forward to another purchase.
Reply from Zemez, Inc.2021-05-11
Thank you! Your feedback is highly appreciated :) Zemez, Inc. Team
Incredibly swift and professional…
Incredibly swift and professional customer support, would recommend to anyone.
Reply from Zemez, Inc.2021-05-11
Thank you! Your feedback is highly appreciated :) Zemez, Inc. Team
Thank you Britney with implementation
I had problems with implementing theme and importing demo content. With a little help of Britney i had it fixed in a matter of minutes. Fast and responsive support.
Reply from Zemez, Inc.2021-05-11
Britney always has a solution to suggest. We are glad that you've got her as your assistant! Zemez, Inc. Team
Excellent Service
Helped tremendously with installation, I cannot recommend them highly enough.
Reply from Zemez, Inc.2021-05-11
Thank you, Sam! Your feedback is highly appreciated :) Zemez, Inc. Team
Megan provided an instant solution!
Reply from Zemez, Inc.2021-05-11
Megan always has a solution to suggest. We are glad that you've got her as your assistant! Zemez, Inc. Team
Britney was a great help
Britney was a great help! She quickly solved the issue I had building and editing posts on our website
Reply from Zemez, Inc.2021-05-11
Thank you, Carine! Your feedback is highly appreciated :) Zemez, Inc. Team
Used them on a Prestashop module issue.
Used them on a Prestashop module issue. Others failed to resolve the issue, but these guys fixed it. Perfect work, highly recommend.
Reply from Zemez, Inc.2021-05-11
Thank you, Sharon! Your feedback is highly appreciated :) Zemez, Inc. Team