Zemez tech support always help me and…
Zemez tech support always help me and find a solution for what I need.
Reply from Zemez, Inc.2021-09-02
Thank you, Gabriel! Your feedback is highly appreciated :) Zemez, Inc. Team
About Zemez, Inc.
Data updated- Website
- zemez.io
- Category
- Hobbies & Crafts
- Location
- United States · Fort Lauderdale
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 70% (7/10)
Do you own Zemez, Inc.? Claim this profile for free and start replying to reviews.
Is Zemez, Inc. legit?
Zemez, Inc. (zemez.io) has a 4.6 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is excellent. 89% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 70% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-08-10.
What people say
Help on a common issue
Britney helped me on a common issue, so it was quickly resolved.
Reply from Zemez, Inc.2021-07-30
We provide fast and efficient service. Great to know it's an advantage for you :) Zemez, Inc. Team
britney was a great help solved a…
britney was a great help solved a problem I had with a template .thank you very much for the time given.
Reply from Zemez, Inc.2021-07-30
Our Support agents are ready to go above and beyond if any confusion or difficulties while editing. Thank you for your review! Zemez, Inc. Team
Quick and helpful
The support came quick and was really helpful! Thanks!
Reply from Zemez, Inc.2021-07-30
Thanks for sharing your experience! Zemez, inc. Team
Amazing service from Britney
Amazing service from Britney! I add a lot of questions and she showed patience and efficiency. Really appreciate that kind of services
Reply from Zemez, Inc.2021-07-30
Thank you for the review! Our technical operators are always ready to go a little beyond to provide sufficient and accurate assistance. Zemez, Inc. Team
Much appreciate contribution from Britney…
Much appreciate contribution from Britney I encounter with content in "Home" page didn't change after press update She support quickly and clear. Thanks
Reply from Zemez, Inc.2021-07-30
We'll be always there to guide you step by step from the beginning till the end of template's development :) Zemez, Inc. Team
Britney was a great help
Britney was a great help! Answered all my questions thoroughly.
Reply from Zemez, Inc.2021-07-30
We provide fast and efficient service. Great to know it's an advantage for you :) Zemez, Inc. Team
Perfect
Great help, everything went well thanks to Britney. greetings
Reply from Zemez, Inc.2021-07-30
Mateusz, good to know that our team managed to provide you with all required assistance :) Zemez, Inc. Team
Britney was very suppotive and helpful.
Reply from Zemez, Inc.2021-07-30
Good to know that our team managed to provide you with all required assistance :) Zemez, Inc. Team
I needed to understand the process of…
I needed to understand the process of adding new pages to my website and I was afforded the opportunity to discuss this with Britney and she delivered just as i needed. Thanks
Reply from Zemez, Inc.2021-07-30
Zemez does the best to provide high-qualified templates and well service. Thank you for choosing us among others! Zemez, Inc. Team
Great help
Great help! Very fast
Reply from Zemez, Inc.2021-07-30
Your feedback is highly appreciated :) Zemez, Inc. Team
Awesome support!
The support (Britney) helped me very fast and great! 5 Stars!
Reply from Zemez, Inc.2021-07-30
Your feedback is highly appreciated :) Zemez, Inc. Team
5* Support
5* Support. Megan helped me identify the problem. Thank you.
Reply from Zemez, Inc.2021-07-30
Thank you, Anup! Your feedback is highly appreciated :) Zemez, Inc. Team
fast and reliable
Thanks....very fast help with a template.well done
Reply from Zemez, Inc.2021-07-30
We provide fast and efficient service. Great to know it's an advantage for you :) Zemez, Inc. Team
Flexible Zemez's Eco-Tech Template
Great template (Eco-Tech) & very flexible. More importantly, the support team answered my queries and to my satisfaction. Would highly recommend them
Reply from Zemez, Inc.2021-07-30
Charles, we provide fast and efficient service. Great to know it's an advantage for you :) Zemez, Inc. Team
I just got a lot of help from Britney
I just got a lot of help from Britney. She really solved me with a plugin licensing issue. Thank you so much Britney.
Reply from Zemez, Inc.2021-07-30
Lorenzo, thank you for this review! Our team is always ready to provide you with some extra help. Thank you for choosing our services! Zemez, Inc. Team
Great help wih theme installation and plugins
I just got quiet some great help from Britney. She really sorted me with a problem about theme installation and plugins. Thanks so much Britney.
Reply from Zemez, Inc.2021-07-30
Paul, thank you! The best part of our work is to get reviews like this one. Thank you for choosing us! Zemez, Inc. Team
Rude, unprofessional and unhelpful
Contacted them because for some reason they responded on the ticket I had opened on TemplateMonster regarding a theme I purchased. Only after a day of chatting did they clarify that they have no connection to the theme and that everything and anything they do would be custom as they are not related to the theme. It was not clear why they were on my ticket, and they seem unfamiliar with basic ecommerce concepts like layered navigation. Also, the FB messenger rep was rude and unhelpful. Unimpressed.
Reply from Zemez, Inc.2021-10-04
Dear Ariel, we regret that the theme caused you difficulties. As we replied to your in the Facebook, we provide support for the Zemez themes only.You bought the theme at TemplateMonster marketplace from the XtremeThemes Vendor. Kindly contact their help and they would be glad to help.
Thank you for your excellent support
Thank you for your excellent support. All questions are answered and the solutions are all great.
Reply from Zemez, Inc.2021-07-30
Thank you, Andreas! Your feedback is highly appreciated :) Zemez, Inc. Team
good experience good support
Reply from Zemez, Inc.2021-05-31
Thank you, Jen! Your feedback is highly appreciated :) Zemez, Inc. Team