Superb service
Reply from Zen Payments2026-07-23
Thank you, Muhammad, for your kind words. We appreciate your feedback and are glad you had an excellent experience.
About Zen Payments
Data updated- Website
- zenpayments.com
- Category
- Business Services
- Location
- United States · Provo
- Status
- Unclaimed
- Last 12 months
- 62 reviews
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Is Zen Payments legit?
Zen Payments (zenpayments.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
was easy to setup
Reply from Zen Payments2026-07-23
Davon, thank you for the feedback. We’re glad the setup was easy and we appreciate you sharing your experience.
Junior was able to assist me with…
Junior was able to assist me with closing my account. He was very professional and courteous throughout the process
Reply from Zen Payments2026-07-23
Thank you, RD! We’re glad Junior was able to assist you with closing your account and provided professional, courteous support throughout the process.
Jody is world-class
Jody is world-class, and she is one of the best. You guys need to give her a raise. Her patience and her transparency were everything.
Reply from Zen Payments2026-07-23
Thank you for your kind words, Christopher. We’re so glad to hear that Jody’s patience and transparency made such a positive impact, and we’ll be sure to share your feedback with her and the team.
Onboarding
Easy and simple onboarding setup
Reply from Zen Payments2026-07-23
Basel, thank you taking the time to share your experience. We’re glad the onboarding setup was easy and simple. We appreciate you.
Great Service
Reply from Zen Payments2026-07-22
Muhammad, thank you for the great feedback. We’re glad you had a positive experience and appreciate you taking the time to share it.
Good hospitality
Reply from Zen Payments2026-07-22
Thank you for the kind feedback. We’re glad you had a positive experience and appreciated the good hospitality.
Quick help that resolved the issue in…
Quick help that resolved the issue in no time
Reply from Zen Payments2026-07-22
Thank you, Rad! We’re glad the issue was resolved quickly and that you had such a smooth experience.
Best merchant services
Reply from Zen Payments2026-07-22
Thank you for the kind words, Shahid. We’re glad you had a great experience and truly appreciate you taking the time to share your feedback.
Carsen was great to work with
Carsen was great to work with, he took his time to answer all of my questions and walked me through how Zen, Maverick and Auth.Net worked together. He also took the time to reassure me that this company will support me and my company as needed.
Reply from Zen Payments2026-07-22
Trenton, thank you for your thoughtful feedback. We appreciate that Carsen addressed your questions, explained how Zen, Maverick, and Auth.Net work together, and reassured you of our ongoing support. Please let us know if you need further assistance.
Merchant account
Great service! Thanks to Kara Redford!
Reply from Zen Payments2026-07-22
Viktoriia, thank you for the great feedback! We’re glad you had a positive experience, and we appreciate you recognizing Kara for her excellent service.
Gabriel Mahuinga Did a great job
Gabriel Mahuinga Did a great job! Thank you so much!
Reply from Zen Payments2026-07-22
Thank you for the kind words, Dynasty! We’re glad Gabriel did a great job, and we truly appreciate you taking the time to share your experience.
Junior was great
Reply from Zen Payments2026-07-22
Thank you for the kind feedback, Michael. We’re glad Junior made a great impression and appreciate you taking the time to share your experience.
Carsen helped me out and provided…
Carsen helped me out and provided amazing care throughout the entire onboarding process. He was friendly, knowledgeable, and made everything easy. I really appreciate the excellent service!
Reply from Zen Payments2026-07-21
Wes, thank you for the wonderful feedback. We’re glad Carsen provided amazing care throughout the onboarding process and made everything easy with his friendly, knowledgeable support. We truly appreciate you recognizing the excellent service.
Gabriel, you're a Star! Excellent Customer Service
I have been in touch with Customer Support at Zen payments for a few days now. Today I spoke with Gabriel for the first time and he absolutely understood what I wanted within a few minutes and quickly resolved my pending issue. I want the management team at Zen payments to know that "Gabriel is a real asset for your organization". Give him a raise : )
Reply from Zen Payments2026-07-21
We sincerely appreciate your kind words. It’s wonderful to hear that Gabriel provided the clear, attentive support you needed and was able to get your pending issue resolved so quickly. We’ll be sure to pass along your praise to him and the management team. We agree, Gabriel is an asset.
I was nervous about setting this up
I was nervous about setting this up, but they made it really easy.
Reply from Zen Payments2026-07-21
Thank you, David. We’re pleased we could help make the process straightforward and comfortable for you. We're always here to help.
Fast
Fast and efficient
Reply from Zen Payments2026-07-21
We appreciate your review, Michelle. It’s great to hear our team was able to help quickly and efficiently.
He took his time and waited and even…
He took his time and waited and even sent email until my password lock come off very patient
Reply from Zen Payments2026-07-21
Thank you for your kind feedback, Jahmel. We’re glad he was patient and took the time to keep helping until your password issue was resolved.
Junior was very good
Reply from Zen Payments2026-07-21
We’re grateful for your kind words, Haroon. Junior will appreciate hearing this.
Excellent service
Excellent service! The team was very professional, responsive, and helpful throughout the entire application and approval process. They answered all my questions promptly and made the setup easy. I appreciate their support and look forward to a long business relationship. Highly recommended!
Reply from Zen Payments2026-07-21
Thank you, Jesus, for the excellent feedback! We’re glad the team was professional, responsive, and helpful throughout the application and approval process, and that they made the setup easy while promptly answering all your questions. We truly appreciate your support and your recommendation, and we look forward to serving you for years to come.