Great!
Great! I used it for 4 months it was smooth experience.
About Zen Payments
Data updated- Website
- zenpayments.com
- Category
- Business Services
- Location
- United States · Provo
- Status
- Unclaimed
- Last 12 months
- 62 reviews
Do you own Zen Payments? Claim this profile for free and start replying to reviews.
Is Zen Payments legit?
Zen Payments (zenpayments.com) has a 5.0 out of 5 rating on OK.one, based on 62 user reviews collected here. It is listed under Business Services and its reputation is excellent. Praise is nearly unanimous, with 100% rating it 4 stars or higher. Last updated 2026-08-10.
What people say
I truly appreciate the time and…
I truly appreciate the time and consideration that Kara and Junior have given me. I am a small business owner and every penny counts. They have treated me with kindness and dignity and that doesn't go unnoticed.
Reply from Zen Payments2026-08-05
Pamela, thank you so much for your kind words. We’re truly glad to hear that Kara and Junior treated you with kindness and dignity, and we appreciate the opportunity to support your small business. Your feedback means a lot to us, and we’re grateful you took the time to share it.
Good service
Good service, Good people.
Graibel was fantastic very patient
Graibel was fantastic very patient, and a pleasure to work with.
Great guy
Great guy! Got me set up in a week. Definitely recommend zen payments!
Efficient Troubleshooting Experience
My representative knew exactly where to go and how to quickly troubleshoot. Appreciate that he made the call to the TSYS and my MSP to resolve efficiently.
The response time was outstanding!
The response time was outstanding, Kara kept me updated every step of the way . I reached out to several other payment processors, but none came close to the level of customer service and rapid communication that ZenPayments provided. They made the entire process simple and got my account approved without any issues. I highly recommend them to anyone looking for a reliable payment processing partner.
Reply from Zen Payments2026-08-04
Thank you for sharing your experience, Freddy! It means a lot to know that our quick communication and attentive service stood out, especially after you had reached out to other payment processors. We’re glad we could make the process straightforward and get your account approved smoothly. We truly appreciate your recommendation.
Great Customer Service
Junior Vave was great to work with and exceeded my expectations.
Reply from Zen Payments2026-08-04
Thank you, Brian! We’re glad Junior Vave exceeded your expectations and made the experience a great one.
Judy dealt with all my issues and…
Judy dealt with all my issues and concerns. She was very professional, polite,and awesome. Prompt on time definitely an asset to the company. Wish all are like her. Would try to get her to resolve all my concerns in future if there are any with her. Thank you Judy.
Reply from Zen Payments2026-08-04
Thank you for your kind words, Nobeel. We’re so glad Judy was able to take care of your concerns with professionalism, courtesy, and speed, and we truly appreciate you recognizing the impact she made.
Jr was polite professional and helpful
Reply from Zen Payments2026-08-05
Shannon, thank you for taking the time to share your experience. We’re glad Junior was polite, professional, and helpful, and we’ll be sure to pass along your kind words. We appreciate your feedback and look forward to working you.
Ready to go
Helped me out set up the account and got our company ready to start taking payments. Gabriel M was extremely helpful, patient and knowledgeable in regards to my concerns. We're able to use the mobile app and website right now and let in credit card payments while we wait on the physical terminal to arrive later this week for the tap and swipe option. Gabriel is absolutely amazing
Reply from Zen Payments2026-08-03
Maria, thanks so much for your feedback! We’re thrilled to hear Gabriel made things easy and got your account set up without any hassle. It’s awesome that you’re already up and running on both the app and website. We really appreciate you letting us know how it went.
Gabriel is a super star!!!
Reply from Zen Payments2026-08-03
Thank you, Dr. Johnson! Gabriel really is a superstar, and we’re glad his support stood out so strongly. We appreciate you sharing that with us.
Easy Set up
Really easy to set up and very polite and knowledgeable Representatives
Reply from Zen Payments2026-08-03
Thank you for sharing your experience, Vonciea! We’re glad the setup was easy and that our representatives were polite and knowledgeable throughout the process.
Junior helped out with everything i…
Junior helped out with everything i needed and was clear and easy to talk to.
Reply from Zen Payments2026-08-03
Thank you for the excellent feedback, Cheney! We’re glad Junior helped you with everything you needed and that he made the process clear and easy.
Junior was great!
Reply from Zen Payments2026-08-04
Thanks, Jake! We’re glad Junior made such a great impression and provided you with excellent support. We’ll be sure to pass along your kind words to him.
I had an excellent experience working…Excellent Merchant Services & Outstanding Support
I had an excellent experience working with Zen Payments. The approval process was smooth, and the team was responsive, knowledgeable, and helpful throughout. They answered all of my questions promptly and made the onboarding process straightforward. Setting up my merchant account and Authorize.net gateway was quick and hassle-free. I appreciate their professionalism and look forward to processing with them. Highly recommended!
Reply from Zen Payments2026-07-31
Thank you for sharing your experience with us, Digital Tech. We’re really glad to hear that the approval process was smooth and that the team was responsive, knowledgeable, and helpful throughout. It’s great to know that your questions were answered promptly and that setting up your merchant account and Authorize.net gateway was quick and hassle-free. We appreciate your kind words about our professionalism and truly value your recommendation.
Excellent experience from start to…Outstanding Service & Smooth Approval Process
Excellent experience from start to finish. The team was professional, responsive, and kept me informed throughout the entire approval process. They answered my questions promptly and made the setup simple and hassle-free. Highly recommended for anyone looking for reliable payment processing services.
Reply from Zen Payments2026-07-31
Thank you for the thoughtful feedback, Sukhbirsingh. We’re really glad to hear that your experience was excellent from start to finish, and that the team’s professionalism, responsiveness, and clear communication made the approval and setup process simple and hassle-free. We truly appreciate your recommendation and are honored to be trusted with your payment processing needs.
Great customer service
Great customer service. Genuinely nice and helpful.
Reply from Zen Payments2026-07-31
Bobbi, thank you for your kind words. We’re so glad you experienced great customer service and found the team genuinely nice and helpful. We truly appreciate you taking the time to share your feedback.
I had an excellent experience with my…
I had an excellent experience with my agent at Zen Payments. He’s a professional, responsive, and made the entire process simple and stress-free. They took the time to answer all of my questions, kept me updated every step of the way, and provided outstanding customer service. I truly appreciate their knowledge, honesty, and dedication. I highly recommend Zen Payments and this agent to anyone looking for reliable payment processing services.
Reply from Zen Payments2026-07-30
Thank you for such thoughtful feedback, Michael. We’re really glad to hear that your agent was professional, responsive, and made the entire process simple and stress-free, and that you felt supported with clear communication and outstanding customer service every step of the way. We truly appreciate your kind words about their knowledge, honesty, and dedication, and we’re honored by your recommendation.
Bridger has been my point of contact at…
Bridger has been my point of contact at Zen Payments since day one, and he never hesitates to help however he can. I also had the opportunity to work with Gabe recently, and he is also very knowledgeable and helpful.
Reply from Zen Payments2026-07-31
Thank you, Albert. We appreciate your thoughtful feedback. We’re so glad Bridger has been a reliable point of contact since day one and that Gabe was also knowledgeable and helpful when you worked with him. We truly appreciate your kind words and your continued trust in Zen Payments.