Zinstall (zinstall.com) has a 4.1 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 20% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss User experience, Product, App. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers frequently praise the software for making computer migrations incredibly simple, seamless, and completely stress-free, allowing users to save substantial amounts of time. People genuinely love that applications, documents, and personal settings transfer successfully to new devices without requiring any complicated technical knowledge or professional assistance. Some reviewers were not happy with customer support, stating that getting assistance was extremely difficult or practically nonexistent when technical problems arose. Additionally, a small portion of consumers experienced frustrating glitches, such as encountering corrupt system files or incomplete data transfers that required extra manual effort.
Auto-generated from all reviews of this business. For reference only.I used the Zinstall WinWin program to copy data from my old Win10 machine to my new Win11 machine and it worked perfectly. All of my program, files, and data were copied without incident. It even handled the multiple drive partitions I had on my old PC properly. Once the process finished, everything was right where I expected it to me and even all the internal system pointers and registry entries were updated. Terrific product!
Zinstall made migrating to my new PC incredibly easy. Moving from Windows 10 to Windows 11 worked like a charm. I had to make a couple of small tweaks along the way, but overall the process was smooth and surprisingly painless. I’ll be using this every time I upgrade a machine.
Easy to install the software and the transfer allowed for the new device to appear like the old one which is what I wanted. Could do all myself. Thank you also for the follow-up checking on progress.
I am a senior citizen with no computer experience, forced to transfer my windows 7 relic to a windows 11 computer. I felt brave, so I purchased the do-it-yourself program. I ran into complications I could not solve alone, so the next day I purchased the remote support package, for which the price was discounted. After various attempts to transfer PC to PC, the technician elected to complete transfer to my external drive and that solved my problems; he completed the transfer successfully. I gave the service 5/5 because the technician was very patient and skilled and in addition, assured me that Zinstall's support extends beyond the completion of the transfer, if you have questions or problems.
Overall, the transfer went well. There were a few things I had to adjust, but for the most part the data and apps transferred properly after running overnight.
Zinstall moved items I did not select. Some were not a big deal-like shortcuts for apps. Others were more difficult to remove like dead shortcuts in Control Panel. Reason for 1 star is that after completing the migration, I ran a system file check and it found corrupt files and was unable to fix them. System had no integrity violations prior to running Zinstall. Waste of time and money.
It was an easy process. Just what I needed.
In the past, I've done program migration myself, but I thought I would use Zinstall since it was described as an easy transfer. Wrong! When I completed the migration I couldn't open MS Outlook or MS TEAMS and the printer driver didn't work. Their customer service page cutely says "we love to chat." Wrong. I've been disconnected. When I did get connected wait times between chats were very long. After four hours (and no resolution) I had to move on to my work. I've sent several emails (including the text of the four hour chat) asking when I could reconnect ... with no response (three days later). I'm asking for a refund and disputing the charge.
I purchased a new desktop computer, and was not looking forward to getting information and applications off the old computer and onto the new computer. However, I read reviews of Zinstall and was impressed. I purchased the app, and used it. It worked 100%. I had no applications missed, no documents missed, no key registry settings missed, etc.
This was the easiest I have ever transferred files and programs from an old computer to a new one. It took about 10 minutes to download and set up, then about 9 hours to complete the transfer. I didn't have to do anything but sit back and watch the progress. I did it through my router, so no cables to hook up. I highly recommend this product.
Could never get software to run properly. Called numerous times and never got thru to anyone but an operator who was supposedly leaving messages for an urgent call back but that call never came. Will be disputing charge with AMEX and calling Better Business Bureau to file a complaint. Bogus company. Operators don't care and actually tell you to buy another product.
The software was easy to setup and the program worked fine. My transfer took a little longer because the program actually transferred movie videos for me as well as programs and data. Other than having to use my passwords to sign-on which were not saved my transfer was seamless.
I'm retired now, but when working, if I had a computer issue I couldn't solve I'd get help from my boss. 9 out of 10 times he would tell me it was a PICNIC issue...Problem In Chair Not In Computer. Now, 12 years later after hours of trying unsuccessfully to transfer files and programs to my new desktop I knew I needed help. I found Zinstall, liked what I read, and downloaded the program. Very easy to use and years of info from my old laptop was transferred without any issues. It was worth the cost.
The installation was simple and straightforward. The process was completed under an hour and when the new laptop turned on it looked identical to my old laptop. All the important programs came over with no problem. I had a couple really old programs that required me to purchase current versions but that was a minor cost and inconvenience. I was skeptical this would work but amazed how simple and easy this was. Most tech places will only transfer files not programs do this is a godsend. Thank You!
Win 10 to Win11. program keep crashing was told by tech support that I had to remove all security software from old computer. unfortunately for me I keep running the program and each time it transferred parts of the data from my old computer. In the Documents folder on the new Win11 computer it created enormous amount of symlinks (i have never encounterd those before. Should have just done it the old fashion way and just copy files from one to the other and reinstall programs. would not recommend this program to anyone. Asked company for refund months ago, haven't heard from them since.
This is my go to program whenever I purchase another computer to replace any of my existing ones and just want to transfer everything “lock, stock, and barrel” as the saying goes. This time it was from Win 10 Pro to Win 11 Pro. It was practically seamless with just the usual updating of programs and the like. Thanks to these people yet again.
I have migrated PC manually over the years but I haven’t ever used a product like Zinstall before now. It worked flawlessly for me. It moved my files and programs. I am very impressed and would recommend it to my friends. Keith
Its crazy easy. I just install the app on the two computers the old and the new. Used my wifi cause its powerfull. I paid for assistance but did not need it. I am an old woman and everything was working on its own nothing to do. It was perfect and easy. Love that tool all my files and all my apps are on the new computer. Its really impressive. Thank you for making my life better. Lyne from Canada.
I wish I had found this site to read all of the negative reviews before I got sucked in. I went with Zinstall because my husband had a flawless conversion from a Win10 laptop to a new Win11 one. Why would I question it? My experience was the opposite. It took me 2.5 weeks of poor/insulting/nonexistent customer support before I gave up and bought a different product for 1/3 the price. I pestered them for a refund and was ghosted (I was actually hung up on once and phone not answered another time) or told they would send my case to another dept. I finally got my bank involved and within a short time I received a credit for the full amount I paid. Never heard a word from the company. Stay away!
Needed to do a data transfer from an old laptop to a new one. Absolutely worth every penny as there were way too many programs and settings on the old computer that I didn’t want to manually enter all over again. It worked just as they advertised. Took some hours because I used the WiFi transfer but I I didn’t mind the wait. I will definitely use them again in the future.
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