PRAY YOU NEVER RECEIVE A BROKEN ITEM
I received a broken item, a Androidbox for the TV, quiet expensive and payed even Toll in Denmark for the item. The item was broken at arrival :-( I Contacted costumer service, we sent email back and forth for more than an month! I have to wait for technical support, I have to sent a video with the problem, I have to wait again, and again. They just killed time and pushing it, till they where sure that we are running into Chinese New Year and everything is closed for about 15 days. Then they told me "sorry, you need to return item for repair." I was about to explode, waiting 1 month, taking pictures and making videos for them, (all the time they reply "file is to large, please send a smaller video" too many pictures sir, send 1 at the time") Grrrrr..... All that for nothing!!!!!! Just to kill time and tell me to return item. Respond to your answer: Why don't you post here what you would do to make it up when I contact your costumer service? Then everyone can see! --------------------------------------------------- Respond no 2 sorry for a late answer, I already sendt you video+picture of the broken, so I think it would be in its place that you either make a refund or a resend of the item, if you do that i will be satisfied! And update here on Thrust pilot of course. Will you do that?