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SUE

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

JJ's House

HELP....RETURN DRESS FOR REFUND

I purchased a blue lace top full length gown in size 14 for £115 approx for my granddaughter. I never received a confirmation email and when the dress arrived there was no paperwork enclosed. The dress is to small so need to return. I first tried to contact you on 15th April, sent you an email asking to return the dress, have had no contact at all. I know you have my correct email address because I keep getting fashion emails from you. I have also tried ringing..02082425518 but get the message number not valid. PLEASE CONTACT ME SO I CAN ARRANGE TO RETURN THIS DRESS. Sue Murray. I have received your reply and have to advise you again I DO NOT HAVE AN ORDER NUMBER as I never received a confirmation email and there was no paperwork with the dress when received. Sue Murray 15/05/2022 I have found paperwork relating to PAYPAL payment. Order no: 3006198020 paid on 18/03/22 delivery/received approx beginning of April . Hope this can now be resolved satisfactory for us. Sue Murray. Where on earth did you get the order number your have quoted?

2022-04-26Verified