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Grant

United Kingdom

1 Reviews
4 Reads
2 Useful

1 review

mammotion.com

The Luba mower is great if you have a square grass lawn with nothing else, and never need aftersales service!!

The Luba mower is great if you have a garden with no trees or obstacles, don’t bother if you don’t!! My main criticism is the after sales service, which is awful. It is impossible to talk to anyone, all done on live chat. My mower lost connection and had to be returned. I specifically requested that the map of my garden I had painstakingly done (took about 4 hours) was not deleted - guess what?! Yes they deleted it. Also, at no point was I contacted to say what had gone wrong with the mower? Just simply returned in a box a week later with no communication whatsoever.

2024-07-17Helpful 2