Utterly appalling service
Utterly appalling service. Our house sale completed on Tuesday and, as of Thursday, we have yet to receive a penny or an explanation. Our estate agent has not been paid and there is nobody answering the phone. We have been given some waffle about payments taking up to 5 days to clear - when CHAPS payments are guaranteed cleared funds same day. Since we now have a 4 day weekend I expect we will not get this sorted out until the middle of next week. It endangers my onward purchase since I have to position funds for that.