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Patrick

United States

1 Reviews
4 Reads
1 Useful

1 review

Crate and Barrel

Delivery times are always made up

Crate and Barrel consistently lies about delivery times and the availability of items in stock. I've ordered from them multiple times. Each time the items were listed as in stock with a short delivery date, and after ordering the item, the actual delivery time appears and is much higher. I ordered a "final clearance" rug, and when I paid, it was listed as backordered and took over a month. I ordered an "in stock" chair (1-2 week delivery date) and it's actual expected delivery date is currently over 6 weeks. This seems like a predatory practice to get customers to pay large amounts of money for furniture that they don't actually have.

2024-11-23Helpful 1