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P Bastos

United Kingdom

1 Reviews
3 Reads
0 Useful

1 review

Pursevalley

YOU NEED TO STAY AWAY!!

YOU NEED TO STAY AWAY! I decided to test the company and ordered a bag with them, paid via wire transfer. They said they would let me know when they received the money but 10 later nothing. I reached out, they said they actually wait for the bank to inform them. I asked them to check, and a day latter, they said they received the money and will ship the order. 4 days latter, I get a message saying they actually don't have the bag the ordered and gave a few suggestions. I declined the offer and asked for a refund. They bluntly refused to proceed with the refund saying that it is not possible because the bag is not defective. Interestingly, they said I should be happy because they had the bag in lower quality and could have shipped it but were kind to let me know (as if this is a courtesy!). I said I would file legal proceedings against them, and they replied "DO WHATEVER YOU WANT". Seriously, stay away. Maybe the quality is good, I don't know, but who wants to deal with people with this? Really not worth it!

2018-09-21