The worse experience I have had, ever
The worse experience I have had with any company ever! They said they offered Internet, phone calls and texts. The Internet worked, the phone hardly did and I have never been able to send a text. I have now taken out a service with a new provider they are refusing to provide a PAC code! Yes refusing! They even said my PAC code is my telephone number! They were though unable to activate my number without EE sending a PAC code, which is also on the paper form they ask to be filled in and charge £10 for... My account is paid up and still active, so unless I'm willing to lose my number of over 25 years, they have me over a barrel until I can get it. Their customer service is by chat or or email only. 3 peoples names with loads of different operators behind the names, so they never know the history. Stock answer is "I will inform our team about this" Don't touch this company, they are as bad as bad can be!!!