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James

Australia

1 Reviews
0 Reads
3 Useful

1 review

OnlineKeyStore

Key didn't work and they refused to replace/refund

About a year ago I purchased a game key from this site, but when I tried to activate it I was told that the code was invalid. I contacted the sites support, but they were not very helpful. For more than a week I was constantly emailing them asking for help or a refund/replacement but they wouldn't do anything and became very rude. I eventually became tired of their behavior and I started a PayPal dispute. Because of this dispute they banned me from the site and I was unable to get my money back. The site seems to have a lot of positive reviews on here, so I guess when they keys do work the site is great. But, in my experience, when something goes wrong they are unwilling to help. I will never purchase anything from them again, and I wouldn't recommend others doing so either.

2012-11-25Helpful 3