Much better sellers out there!
I have only ever had 2 dealings with Pandawill, once for them to send me a free Android TV stick to develop firmware on, and again with an order for a wireless air mouse/keyboard/trackpad combi. The TV stick wasn't dispatched until I'd chased it up with an email, and then it was made out to be MY fault and that I should have emailed them from the moment I ordered! The stick then arrived within a week, but the HDMI connector is faulty! No point returning it, since it was a freebie. The combi keyboard/mouse unit I ordered is now a PayPal claim. After a 35 days of waiting from when they claim it was shipped, and with no tracking number (due to it being 'free' postage), I contacted them to confirm it had definitely been shipped. The customer service rep told me to wait at least 45 days for the order - which would then mean I would have no chance of dealing with any disputes through PayPal!! Straight away my suspicions were raised, and I went ahead with opening a PayPal dispute. Pandawill haven't so far responded to any messages I sent via the Resolution Centre, so I guess I was right to be concerned for my order. I have used other online China sellers, and had better results. Pandawill is a company I would not bother with now.