Useless support.
They made the page of Naruto Ultimate Ninja Storm Full Burst so that the languages said: > languages > - English > - French > - Italian > - Spanish After purchase I found out the key was a Russian key so I immediatly made a support ticket and called it Realtime, I thought I would be helped instantly so I put in that I would like the order to be refunded or an English key provided, 15 minutes later no answer but an e-mail with in it the .ZIP for the key. Their support realtime function is a joke and in the 15 minutes that the order was in the Que they could of have checked support ticket with the refferance number of my order and see that they should not send the key, instead they did and now they refuse to refund me or give me an English key. I called them out on Facebook and Twitter and their Community Forum, they answerd on Facebook and Twitter and when I got into a disucssion with them on Facebook they later stopped responding as I was in the right. (Look for a post of Peter Keizer if interested). Now I can't get any response from them and it seems like I got a key (not been used by the way, not even downloaded the .ZIP) which I can't do anything with at all. TL;DR, overall terrible support, useless functions at filling in a support ticket, will ignore you when you call them out.