The worst customer service ever
The worst customer service ever. I have been using ahrefs since 2017, I then got some payment issues from my credit card attached to the account, and didn´t see the notifications in time (been sick, and not online for while), which ending up in cancellation of my old plan. I contact their chat support, ask if they please can re-submit my plan / payment, as the bank/credit issue was fixed. They told me that I know would have to signup for a new plan, and that it wasn´t possible to use my old plan, which was a bit better than their lite plan anno 2022. Anyways, never ahrefs again, never seen so arrogant customer service before in my life, is that how you treat loyal customers, that supported you guys from the beginning / for 5 years?