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Hannah

United Kingdom

1 Reviews
1 Reads
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1 review

D2D

got a tablet for xmas

got tablet for xmas and at first seemed fine! Did notice that charge wasnt great but put this down to first time use! The charge eventually got worse so i returned they said the would refund or replace! waited 4 weeks and only returned when called! they then returned item but it wasnt a replacement at first thought it was fixed but it wasnt they have sent a cable back which is to insert into the headphone socket to charge it! am refusing to use as they havent fixed fault and how do i know the other cable is safe to use! i also noticed now the screen clicks and picture goes when i handle it like they have tried to fix and they couldnt! now a would like a full refund! the staff when we call arent helpful very rude and there english isnt the greatest! also this was 1 of 3 tablets 2 have been faulty the other hasnt been used yet by a friend so will be interesting to know if its ok! Have spoken to trading standards/consumer rights and they will take further if i dont get a full refund

2016-04-01