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Gillian Waring

United Kingdom

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1 review

Hainan Airlines

Business class with Hainan Airways to Auckland

I have just travelled from London Heathrow to Auckland New Zealand with Hainan Airways. I was a bit concerned about the flight after reading mixed reviews. I must say that I was very pleasantly surprised. My flight stopped in Changsha and Haikou on the way to Auckland. There are other routes available. I travelled in business class for a very reasonable price. The planes were great and all ran to time. The food was a very good standard and there was plenty of it. The cabin staff were amazing and even made my bed up with a mattress and proper sheets and duvet. The ground staff were very courteous and couldn’t have been more helpful. The headphones were of a very high standard and there were a variety of films to watch. We must remember that it’s a Chinese airline so the films and food represented their culture in a very positive way. We used the BA lounge at Heathrow. There was only a very small lounge in Changsha and a small selection of refreshments but a larger lounge in Haikou with a selection of food during the night. There was even a noodle bar where food was cooked to order. I would definitely travel with Hainan Airways again and I’m looking forward to my return trip

2026-05-20