Very hard to hear back on returns
I ordered two dresses for my wedding and the material was substandard to my satisfaction. I requested a rma # and returned the items as they suggested. Ever since I've done that, no one responds to my emails but while I was in the process of ordering oh the customer service was awesome. I have send them 5 emails in the past week and no one has replied to any of them about my refund. I will never order from them again. Please do not trust to hear back from them on returns. 4/23*****Update*****because of these events, I am now understanding why they do not want the buyers to return their products back by FedEx or anything similar. There's a way to track the return. Of course sending items back via USPS, there's no way to track when they have received the package. I'm so disappointed with myself that I didn't do better research ok this company before ordering their awful substandard products. Not until I posted my initial review did in hear anything back from them. All of a sudden emails started getting answered. Please be aware of this company. The reviews on here stating great store, great products is bogus. Do not believe it! Save yourself money, time and hassle. There are lots and lots of pics on google where people are showing their purchased items and how awful they look and completely not anywhere near the real item. One good example is this YouTube video. Please google "milanoo scams". Please do not purchase from them. I'm trying to go to different social media websites to warn people. *****Update for potential buyer 4/26/13***** Please do not be fooled by the bogus overjoyed comments that are here. Keep in mind you ran into this site for a reason. Milanoo uses fake photos of not only products that they pose as their own creations but also uses fake profile pictures posing as people who supposedly has received all these great products and oh how they love them. Remember the cliche' that everything happens for a reason. That gutt instinct is real. Please do not purchase anything from this site. Do additional research as well. You don't have to just stop at this site for your reviews. There is a plethora of reviews out there about Milanoo.com and all of there other domain names that they use. Also tell your friends and family too. You will be very happy that you did your research before conducting business with them.