For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Rachel

United Kingdom

1 Reviews
1 Reads
0 Useful

1 review

DidoBridal.com

TERRIBLE SERVICE. WARNING.

Bit of a nightmare from the start. The website states the delivery times but these are totally fictitious. I ordered samples of the material to check the colour first. After 2 month they hadn't arrived, I emailed, the site says they will reply to emails in 24 hours, I waited weeks! They eventually got to me after 3 months. I then ordered the dresses and got an email saying that they saw I had ordered fabric samples and that before they would send the dresses I had to acknowledge that the colours may not be the same as the samples I paid for!! One dress was custom made, they emailed me to remeasure hollow to floor, we did and increased the size. When it arrived they sent the original size, not the increased one we had agreed on email. After about 6 weeks I emailed and said that I needed them for my wedding in April. They said they would get them there. They didn't. They arrived 27th April, I got married the week before so had a rediculous rush to find new dresses. :-( They arrived with a customs charge of £16. The dresses were of a decent quality, the neckline was not exactly the same as on the picture on the site. I know from my previous experience of trying to communicate with Didobridal that complaining will get me nowhere so I am chopping it up to experience.

2013-05-06Verified