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Michael Pedersen

Denmark

1 Reviews
2 Reads
1 Useful

1 review

mammotion.com

Buy somewhere else... no aftermarket support

Got a new LUBA2 3000X. It cannot dock. Finds the dock fine, but when backing up the IR LEDs or the IR receiver do not work, so it gives up after 3 tried. Followed all the stuff in the guidelines, and after a week I contacted support. Should check the IR LEDs with an android phone, upload a video, incl. of it failing and send in logs through the app. Did so and NO contact with support since. This was over a week ago. Stay away from this company, the aftermarket support is non existing. Support ticket for identifiable purposes is #211360

2025-06-17Helpful 1