DO NOT BUY FROM DIDOBRIDAL
I was initially very impressed with Dido Bridal and their offering for bridesmaids dresses, and the cheapest going! Well that should have been my first warning signal that in order to churn out dresses that cheaply, the rest of their business must be shocking and it is. They were very helpful in sending me swatches (and then subsequently chasing me up for an order - they actually called my mobile from China can you believe it?!). I eventually chose my 2 dresses and ordered them in line with the sizing chart on their website. Well, the size 10 was ginormous as was the size 8. I am usually a size 10 dress and both swamped me. However because they were so cheap I didn't mind accepting that I would have to pay a seamstress to take them in and i'd rather that than them being so small they couldn't be let out. Anyway, I thought all was well until I had my bridesmaids round to try the dresses on and one of them (light green chiffon) had a large blue biro mark down the back! I'm getting married abroad so the dresses will be under bright natural daylight and a line of pen on one of them just wasn't acceptable. So I began an email conversation with someone from the site who in every email reply told me 'but it's not noticeable'. I'll be the judge of that thank you and I can't believe they think it acceptable to have sent a dress which is clearly flawed. I even quoted their own T&Cs which state that "If regrettably you find our dresses have the following issues that could not meet your requirements, you have the rights to return the dress to get a refund." "•Defective, damaged or miss shipped items. " Well a refund wasn't offered to me and instead I was told to get it dry cleaned to see if that sorted it. The customer care was awful and I'm so upset at the prospect of having to try and remedy the problem - in hindsight I wish I'd spent a little bit more money to get a better product. Do not buy from this website unless you expect to be disappointed.