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Ines Witherspoon

United Kingdom

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1 review

Journalsay

Horrible customer service

Horrible customer service, didn’t deliver my order and now refusing to refund me. Despite messaging them for over two weeks now and being asked to wait and promising my order would arrive, it’s now been over a month but they’re refusing to refund me. The tracking shows that the parcel is on its way back to them (they can’t tell me why it can’t be delivered) but they tell me I have to wait another MONTH before they’ll give me my money back! Completely unacceptable and will be reporting them. Avoid!!!

2025-09-12