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Jan

Canada

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DidoBridal.com

Worst Customer Service Experience of my Life!

Please Do Not use this site to order anything important unless you don't mind wasting your time and money. I ordered a Mother of the Bride Dress, months in advance of my daughter's Wedding. They take your money and run away. I had to track and email them constantly to see where my dress was in production. It took forever for anyone to get back and then just by email barely two weeks before the date. The dress finally arrived and What a Disaster!!!! The dress fit but the jacket was meant for a child. The arm holes at the shoulder were only 4 inches in diameter. Even five year olds would have difficulty wearing a jacket this poorly made. I tried many times to resolve this with the Company, while having to run out and buy another dress for the Wedding. My daughter at first was going to buy all five bridesmaid dresses and her own from here but I wanted her to wait and see how my experience went. Thank God that I did. The quality of the finishing was passable, not great, but they know nothing about sizing correctly or after purchase Customer Service. I would never reccommend this site to anyone. There are many more, reputable sites on the Internet. Stay away from this one.

2013-06-20