Worst Experience EVER!!
OrderNR: 2401587 Created: 22-09-2014 20:19:26 Updated: 28-09-2014 01:34:27 Initial request: Processed? So how long will it take?? Staff replied 22-09-2014 22:36:31 Hi Altickova, Ticket: Link Please be advised that our policy for delivery is a maximum of 24 hours, if you still have not received you key within this time period please feel free to re open this ticket to chase your items. Regards. You replied 23-09-2014 19:17:22 Where is my game!?? Past 24 hrs now Staff replied 24-09-2014 01:11:39 Hi Altickova, Ticket: Link We have a small delay with all sims 4 orders please bare with us. This should be fixed in the next 24 hours. Regards. You replied 24-09-2014 11:31:12 PAST 40 hrs on delivery !! Should i really start looking for another key reseller? im so so unsatishfied Staff replied 24-09-2014 14:31:22 Hi Altickova, Ticket: Link Sorry for any delay caused her altickova, we have a massive delay with all sims 4 orders due to the supplier having a shipment error on there half we should be able to send the games out as early as tonight and in worse case scenario tomorrow night. Regards. You replied 25-09-2014 19:51:28 Now U ppl really made me mad – This is gonna be my very last purchase from OKS. I REALLY can't see how U would call that a buisness, with such a delay. Give me my game & and ill seek that this will be your very last earning from me and many others! Staff replied 26-09-2014 11:50:47 Hi Altickova, Ticket: Link As previously said to you we can only apologize currently, there is an delay with our supplier on delivering the game which we should of received 5 days ago so you can see this isn't an isolated incident and we trying to outsource other suppliers to speed this up. This should be fixed today. Regards. You replied 26-09-2014 20:26:50 Okay – you wrote earlier, that it should be fixed today. So is it ?? I understand your dificulties, but you also have to see it from the buyers (edit: ME) view. I just checked, and you dont notify on the website that the key is out of stock, which is weird, since you obviously dont have it….. I have been waiting 4 days now for the game, and i need a Key TONIGHT !!! Am i going to receive a key today or not ??? Simple question. waiting for your reply Staff replied 28-09-2014 01:34:25 Hi Altickova, Ticket: Link Your order has been refunded. Regards. ------------------------------------------------------------------------------------ So basicly. If they can't keep their promise, they just refund without any further - because they didnt tag their sale as ( Out of stock, or tecnical issues etc. )