I had a bit of trouble booking via …
I had a bit of trouble booking via their website, and in the confusion I booked the wrong dates: 2017-10-18 to 2017-10-21 It should have been 2018-01-18 to 2018-01-21 Contacted them right away on email, and got this reply: "As your reservation is non-refundable, we are sorry to inform you that we cannot make any change or amendment according to your request."