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Tor Erik Arntzen

Norway

1 Reviews
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4 Useful

1 review

OnlineKeyStore

Used activation key(s) and extremely questionable support!

I've purchased a key from OnlineKeyStore recently (Remember Me Steam Key), and even though I did not receive the key within the "instant delivery" timeframe (as written in the product description) of ten minutes, the key however did show up 10 hours later. The activation process was fine, and the key was valid as it definately should be! Now, my last purchase is of a whole different kind. Two days ago I puchased another Steam Key for "The Amazing Spider-Man", the key was delivered immediately, but to my big "surprise", upon activation in Steam, Steam notified me that this key had already been used (tied to someone else's account). This is NOT acceptable in the slightest, so I made ticket on OnlineKeyStore's support section regarding this problem. I was told that they needed me to install TeamViewer, so they could remotely "investigate" the problem. Yeah, not exactly much to investigate, they key had obviously been recycled. Having a rather dense library on Steam, and a lot of confidential material on my system, puts me entirely off by the thought of letting strangers, support staff etc. administer my system and in this case my steam account (which per Steams guidelines is a clear ToS "Terms of Service" violation). My concern regarding their investigation procedure was stated in my response to their reply, but I never received a reply for a solution or a refund. I will from now on stick to my regular and trusted [external reference removed] and avoid any future purchases from this company! I'm sure it's all fine and dandy once you are fullfilled with your order, but this highly suspicious method of support is just not acceptable! -Tor Erik

2013-07-21Helpful 4