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Mark

United Kingdom

1 Reviews
3 Reads
1 Useful

1 review

Fotor

Customer Service not good!!!

Suddenly I can't edit anything on it because if I try to upscale, remove the background from a picture etc then the whole picture goes black and I've even sent them pictures to help them to know what my issue is and nothing!!! I contacted them a few days ago and they have not got back to me and so I'm basically paying for literally nothing!!! I had a problem a while ago with the same response NONE until they finally answered me,in a fashion, after me pestering them!!! Not impressed so have applied to cancel, reluctantly in a way because when it works the platform is spot on, as I just begrudge paying for something and have to fight to fix a problem each time!!! I'm paying a subscription with no service backup!!!

2025-10-20Helpful 1