Best Customer Service experience ever
I purchased a DJI Mini 3 Pro drone with "Fly More" package. What an absolute brilliant drone that in my, and my two grandsons, opinions performed even better than all the YouTube DJI Mini 3 Pro "hype" would lead you to believe. Unfortunately a week or so after I received the drone I had an unforeseen dental bill of over £1,000. I contacted DJI and they immediately offered to arrange free collection and a full refund for the whole package, even though the drone had been flown. Without a doubt this was the best Customer Service experience ever. I will definitely be purchasing another DJI drone, as soon as I can afford one.