With a little more communication, this would have been as simple as walking in a retail store and purchasing a jersey.
The designing process was extremely simple and straight forward. I communicated a few times with the staff regarding logo sizes and quickly resolved the issues that were related to the small logo size I initially tried to use. Once I placed the order, I expected to wait about 16-17 working days before I received any shipping information. I placed my order on 7/20 and didn't receive any shipping information until 9/2, 31 business days later. I emailed them 2-3 times for an order status update, but never received one until the shipping email arrived. Once the order shipped, I had the jersey about 4-5 days later. The jersey turned out great, I couldn't be more pleased. I do think the size runs a little smaller than my other jerseys, I think I read on their Facebook page that they have been moving printing facilities or something like that, so if that's the case, it could account for the extra time processing the order, but I feel like a response to my emails was justified. I will use them again in the future. I can't find anywhere else to get a custom one-off jersey delivered for around $40.