Good customer service
It took a bit too long (more than 60 minutes) to receive the ticket, and we were in a hurry. So we had to get another one somewhere else. But we did get a full refund the same day.
Netherlands
It took a bit too long (more than 60 minutes) to receive the ticket, and we were in a hurry. So we had to get another one somewhere else. But we did get a full refund the same day.