Horrible service when things go wrong.
***Edit: The issue has been solved. I'd have appreciated better communication, but I cannot in good conscience leave a one-star review, so I have changed it. I bought AC4 a couple of days ago, and paid using one of the services available on the site - hipay. The payment has gone through. The money has been taken out of my card, I have gotten a confirmation number from hipay, yet onlinekeystore claims to not have received the money. Over two days, I have gotten one reply telling me to sort it out with hipay, as if it's a problem of mine. I have emailed the site various site, through their support application, to let them know that hipay confirms the money has been transfered, yet there is no reply. My emails are simply ignored, and at this point I just assume my 30eur has been lost. I had made various other purchases from them, and I got the serial after an hour or so. The fact is, however, you judge an online seller by how efficiently they handle problems, how user friendly they are and how secure you feel handing your money to them, and in that aspect, the extremely poor service that has now led to me losing 30eur, the frustrating feeling of being ignored even though everything they asked was emailed promptly, is forcing me to take time to not recommend this site to anyone. Look around a bit more, spend 2% more, and get someone who will help you out when a problem arises, and not steal your money.
