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DIMITRIOS

Greece

1 Reviews
2 Reads
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1 review

AllBuy

Counterfeit products,very bad customer support

Ordered two car usb chargers.One arrived doa. The other one mentioned that it has three outputs 1,2, and 2.1 A. It was a team order so somebody of the team opened it.It was a fake product all the three usb ports were connected through a single cable delivering the same amount of power.Moreover there were no security for overcharging making it practically useless and dangerous for any device. I exchanged more than a dozen emails with their customer support. They requested more and more to prove the facts and finaly they claimed that if it works it is ok and asked me to return it but i should cover the return cost and it was not refundable. The overall experience was very bad.I came up with te impression that they are trying to fool me and gain time with rediculous demands. I stop contacting their customer support and Opening a claim in paypal, hoping for the best. I cant imagine their reaction at a most serious case (eg phone return procedure). As a conclusion avoid any dealing with them at all cost.

2016-01-19