Missing cables, poor support
The review on Amazon specifically said it would include cables, but arrived without cables. AOLithium said the advert didn't say it came with cables (which is wrong - I took a screenshot), and I would have to buy them for £100 extra. I complained that that wasn't fair, and I would return it, upon which they said I would have to pay for return transport and charge me a 20% restocking fee. I complained to Amazon, and they said they wouldn't do anything either except supposedly give me a refund for the device (plus postage... in theory), once I had returned it. As it was hard to find a courier to return the device (the original courier doesn't deal with individuals), I gave up and kept it. If this is how they treat they new customers, I dread to think how they will behave when something is actually wrong with the device.