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malih1

United Kingdom

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1 review

Huawei Technologies

Cash back promo is a scam to get all your info and details - beware!

The cashback promotions are scam. They demand a huge amount of information - much of which they already have, a lot of which they should never need. They will look for any excuse to drag out the cash back claim until the promo period runs out then they will reply back the day after the last date and say your claim is no longer eligible - never mind the 20 scans and photos and emails you have already sent them. They have a team working hard not to help you, but searching for any excuse ... photo too blurred, scan was too dark, bank account details missing something or in italics when it should be in bold etc etc....they ignore your replies and then they wait....they drag it on and on. Then as soon as the promo period ends they respond that they no longer need any more info (because you sent everything in triplicate) but you cannot have your cashback because the offer period has ''expired''and the promotion is ''closed'' and that your cashback is no longer ''eligible''. I spent over £4,000 on their products for myself and family members and despite submitting ALL the info and more repeatedly I couldn't get the £200 cashback that was advertised when I bought their latest laptop. They have lost my custom for good and I hope nobody else buys anything from them. Then of course there is the fact that you can't get any apps on their tablets and phones and they are loaded instead with garbage bloatware... Why on earth a huge company decides to cheat and lie to customers for the sake of a few hundred pounds. Mad strategy. I think they are doing a Ratner and auto - sabotage! Whatever....save yourself the trouble and your hard earned cash. Go for Dell, Blackberry, Apple, Samsung or any other company but NEVER be tempted to fall into Huawei's trap.

2021-08-07Helpful 1