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ward

United Kingdom

1 Reviews
8 Reads
0 Useful

1 review

Olotels.com

faulty web site link

After hours of research I managed to find what I thought was the perfect hotel for my pre cruise stay in Fort Lauderdale for the night of 7th of March 2014. The selection was based on value for money, location, shuttle bus service and good reviews. I pressed on the link from Jestcost to the Olotel site and went ahead and booked the Hotel. I was aware at the time that the small print did not allow any modification or cancelation to my booking. Last night when I came to print off the booking confirmation I realised that the confirmation related to a different hotel. On the Jetcost site I had selected . Holiday Inn Express Hotel & Suites Ft.Lauderdale Airport Cruise 1150 W. State Rd 84 Which showed Olotel as being the cheapest by far as £111. However what I had not noticed was on pressing the Olotel link to select this site It took me to Holiday Inn Express and Suites Fort Lauderdale Executive Airport 1500 West Commercial Boulevard I checked again last night and again today and the fault is still there . To rub salt into the wound I could of got the executive airport cheaper elsewhere ( not sure how the Olotel price guarantee works ). I tried to use the contact Olotel via their contcat us form but It does not appear to be working Olotel rang me back the same day I posted the trustpilot review and offered me a full refund . happy with this solution

2014-02-07