AVOID!
This company harassed me via WhatsApp, 40 minutes before the departure time to tell me to hurry up and get to the bus station because the minivan had to leave. We arrived, departed and stopped after 15 minutes, in a huge restaurant & coffee shop complex to 'recharge' the battery. We were told it was a 40 minute stop but it turned into 1.5 hours. I had an AirTag in my luggage and when I searched for it, I could see the minivan was nowhere near the 'charging' spot. Our luggage does not have locks, I have no idea if our bags were opened or not. I phoned the company and was told not to worry, which was not reassuring at all. I was separated from luggage the entire time. It feels like a scam; first of all to force passengers to buy expensive unwanted drinks (there is nothing else to do) and second of all because the minivan disappeared with our luggage. When the driver finally returned, he drove like a man possessed - presumably to make up time - and we were braking, swerving and overtaking pretty much everything. I did not feel safe and I would suggest avoiding this company completely, especially as they do not have a formal complaints procedure. In addition, the seat belts did not work. For reference, we were on the 09:15, 13- seater van from Kampong Thom to Siem Reap, July 19th 2026. The van registration ended in 192.