Misleading booking
I ended up at olotels site looking for a hotel in Ottawa, ON, Canada. The site was stating that breakfast is provided with my rate, I'm pretty sure I've seen images of a hot tub although I cannot find them any more and I've booked a room for 3 adults and a child. Hotel stuff has never heard of the term "provided" regarding breakfast and needless to say that the breakfast was not included in my rate. The property does not have any pool or hot tub. The room I booked was apparently spacious enough to accommodate 4 adults but it only had 2 twin (not queen or whatever) beds. We are not oversized people but how on earth can 2 twin beds can be enough for 4 normal size adults? Hotel stuff resolved the issue but hey, this kind of info should be found at the booking site unless I'm seriously missing something