Excellent service when changing booking
I had to change my travel dates due to my daughter becoming ill, and AsiaRooms were fantastic. I've found that all the online booking websites are pretty much the same when making a booking, but the real difference is apparent when you want to change something. I made 2 calls to the call centre regarding different bookings and both times I spoke to a person within a minute. They were able to contact the hotels for my while I was on the line, confirm the date change for one and follow up with an email for another. The staff were courteous, efficient, and spoke good English. I was really happy with both the rates I could get from AsiaRooms and the aftersales service.