waiting since 4 months of delivery of…
waiting since 4 months of delivery of package as well as a reimbursement of a double payement. The call agent recognises me and always say he has to refer to a senior responsible in Italy as the call center is in an other country ( not France for the Belgians and French customers as we thought). I suggest al Illy lovers to buy directly in a store or on amazon as Illy does not know what service is!