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Marusca De Petra

Australia

1 Reviews
3 Reads
1 Useful

1 review

Joybos

Heavy Duty Clothes Rack -NOT!!

Bought a heavy duty collapsable clothes drying rack for $149.50. I would have been better off buying one from Kmart for $20. The rack is flimsy and wobbles around and has no ‘heavy duty’ properties at all. Tried to use it on a windy day, under cover and it couldn’t hold itself in place even when fully loaded with wet clothes. Sent a video to Joybos showing how unstable and flimsy it was and customer care didn’t seem to think it was a problem. They were happy for me to return it for them to review, at my cost. The courier to return it would cost me $180! Customer care has offered a $20 refund, but I’ve still paid $139.50 for a rack that isn’t as advertised- heavy duty. Will not be using this company again!! Absolute scam!!

2024-09-09Helpful 1