Misdelivered package . . replaced!!
My first package was delivered to the wrong address, and they replaced it right away for me. The customer servi e person, Jay, emailed me every step of the way to make sure I received the item I ordered. He definitely went 'above and beyond' with replacing my missing product. I wish every person in customer service treated people with the kindness and patience I was given. Upon getting the product, I need to replace it as the color isn't correct. So I am now waiting to hear back on how to do this from someone. It's been a couple days and I haven't heard back yet. Hopefully, this will be a pleasant experience as well. Will update once I know I can replace the item so I can use it and see how well it works for me.