On June 28th
On June 28th, I experienced a 1.5-hour delay on my Indigo flight from Amsterdam to Indonesia, with a layover in Mumbai. The cabin air quality was unsatisfactory, and the meal service offered only one vegetarian option. While the hospitality provided by the cabin crew was commendable, I empathize with their working conditions. The in-flight entertainment system was subpar. Subsequently, on June 29th, my flight from Mumbai to Jakarta, a 6.5-hour journey, required additional payment for food and beverages, which I found to be an unexpected policy. The cabin crew on this leg of the journey also demonstrated exceptional friendliness. Overall, I am disappointed with the experience and hope for improved offerings in the future, especially considering the significant fare of 950 euros paid by passengers.